Service Technician

United Lift Services; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Team environment

Competitive pay

Career development

Diversity & Inclusion

Work-life balance

Job summary

United Lifts, Australia’s largest independent lift and escalator company, seeks a Service Technician (NSW) to own lift maintenance, repairs and service calls across a diverse client base.

You will report to the NSW Management Team, perform hands-on maintenance across sites, and deliver reliable, high-quality service while building strong relationships with customers and colleagues.

Qualifications

• Experience in lift industry or related technical field.
• Current Electrical Licence and White Card.
• Full Australian working rights.
• Strong communication and interpersonal skills.
• Proactive, reliable and team-oriented mindset.

Responsibilities

• Perform maintenance, servicing and repairs on lifts and related equipment.
• Respond to breakdowns and service call-outs.
• Work closely with the Service Team and Management to deliver safe, efficient and high-quality outcomes.
• Provide professional and reliable customer service while on-site.
• Complete service documentation, reports and other required records accurately and on time.

Skills

Lift maintenance

Troubleshooting

Customer service

Education

Electrical Licence

White Card

Australian working rights

Job description

United Lifts is Australia's largest independent lift and escalator company and is 100% Australian-owned. We provide safe, reliable and cost-effective lift and escalator solutions to customers across commercial, residential, healthcare, education, retail, hospitality and public infrastructure sectors.

With national coverage and a strong local focus, our services include lift and escalator maintenance, new installations and modernisation solutions. We service all major commercial lift and escalator OEM brands and are committed to delivering practical, reliable solutions that extend asset life, improve safety and support our customers nationwide.

Specialised Lift Solutions. United for You.

Why Join United?

At United Lifts, you'll be part of an Australian-owned company with a strong presence across the country and a focus on delivering quality service to our customers.

We value practical expertise, hands-on service and strong relationships, and provide opportunities to work alongside experienced professionals across the lift and escalator industry.

Joining United Lifts means becoming part of a growing national team where your skills and contribution play an important role in delivering safe, reliable and innovative solutions for our customers.

About the Role

As a Service Technician (NSW), you will report to our NSW Management Team and take ownership of lift maintenance, repairs and service calls across a diverse client base.

You'll play an important role in delivering reliable, high-quality service while building strong relationships with customers and supporting the wider Service Team. This is a hands-on role suited to a technician who takes pride in their work and is committed to maintaining high standards.

Key Responsibilities

Perform maintenance, servicing and repairs on lifts and related equipment.

Respond to breakdowns and service call-outs in a timely and professional manner.

Work closely with the Service Team and Management to deliver safe, efficient and high-quality outcomes.

Provide professional and reliable customer service while working on-site.

Complete service documentation, reports and other required records accurately and on time.

About You

To be successful in this role, you will have:

Previous experience in the lift industry or a related technical industry.

A current Electrical Licence and White Card.

Full Australian working rights.

Strong communication and interpersonal skills, with a professional approach to customers and colleagues.

A proactive, reliable and team-oriented mindset, with a willingness to learn and grow.

The flexibility and adaptability to respond to changing business and service requirements.

What We Offer

A supportive and collaborative team environment

Competitive salary based on experience

Opportunities for career growth, training and professional development

A diverse and inclusive workplace where your contribution is valued

Opportunities to improve processes and make a meaningful impact

Work-life balance and a strong focus on employee wellbeing