Accounts Receivable Assistant

United Lift Services; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Work-life balance

Inclusive workplace

Professional development

Job summary

United Lifts in Victoria is seeking an Accounts Receivable Assistant to join our team. You will own day-to-day AR activities, manage payments, and support cash flow.

You’ll work closely with customers and internal stakeholders to resolve queries, keep accurate records, and help improve AR processes in a busy, nationwide service environment.

Qualifications

• Experience in accounts receivable or credit control roles.
• Strong communication with customers and internal teams.
• Ability to chase overdue payments professionally.
• Analytical with attention to accuracy and detail.
• Proficiency with Excel and ERP systems.

Responsibilities

• Manage day-to-day accounts receivable tasks including invoicing, receipting, and allocation.
• Monitor overdue accounts and follow up invoices professionally.
• Reconcile customer accounts and investigate discrepancies.
• Maintain accurate financial records and supporting docs.
• Respond to customer queries about invoices and balances.
• Collaborate with internal teams to resolve billing issues.
• Assist with month-end processes, reporting and reconciliations.
• Identify payment risks and opportunities for improvement.
• Contribute to improving accounts receivable processes and efficiency.

Skills

Accounts receivable

Credit control

Finance experience

Communication skills

Problem solving

Excel

Independent worker

Proactive

Australian business exp

Tools

ERP systems

Job description

United Lifts is Australia’s largest independent lift and escalator company and is 100% Australian-owned. We provide safe, reliable and cost-effective lift and escalator solutions to customers across commercial, residential, healthcare, education, retail, hospitality and public infrastructure sectors.

With national coverage and a strong local focus, our services include lift and escalator maintenance, new installations and modernisation solutions. We service all major commercial lift and escalator OEM brands and are committed to delivering practical, reliable solutions that extend asset life, improve safety and support our customers nationwide.

Specialised Lift Solutions. United for You.

Why Join United?

At United Lifts, you’ll be part of an Australian-owned company with a strong presence across the country and a focus on delivering quality service to our customers.

We value practical expertise, hands-on service and strong relationships, and provide opportunities to work alongside experienced professionals across the lift and escalator industry.

Joining United Lifts means becoming part of a growing national team where your skills and contribution play an important role in delivering safe, reliable and innovative solutions for our customers.

About the role

We are looking for a detail-oriented and organised Accounts Receivable Assistant to join our team in Victoria and take ownership of the day-to-day accounts receivable function.

In this role, you’ll play an important part in maintaining accurate customer accounts, managing outstanding payments and supporting strong cash flow across the business. You’ll work closely with customers and internal stakeholders to resolve account queries, address discrepancies and ensure payments are received on time.

This is a great opportunity for someone who enjoys working with numbers and people, is confident managing their own workload, and takes pride in keeping things accurate, organised and running smoothly.

Key Responsibilities

• Manage the day-to-day accounts receivable function, including invoicing, receipting and allocation of customer payments
• Monitor outstanding accounts and follow up overdue invoices in a professional and timely manner
• Reconcile customer accounts and investigate discrepancies
• Maintain accurate financial records, customer accounts and supporting documentation
• Respond to customer queries relating to invoices, payments and account balances
• Work closely with internal teams to resolve billing and payment issues
• Assist with month-end processes, reporting and reconciliations
• Identify and escrow potential payment issues or risks where appropriate
• Contribute to improving accounts receivable processes and overall efficiency

About You

We’re looking for someone who is reliable, proactive and confident working with numbers and people. You’ll be comfortable managing your own workload, communicating with customers and stakeholders, and meeting deadlines in a fast-paced environment.

Ideally, you will have:

• Previous experience in accounts receivable, credit control or a similar finance role
• Strong communication and customer service skills
• Confidence following up outstanding payments and having professional conversations with customers
• Strong problem-solving and analytical skills
• Experience with accounting or ERP systems and Microsoft Excel
• The ability to work independently while also contributing effectively to a team
• A proactive approach and willingness to identify opportunities for improvement
• Experience in the Australian business environment will be highly regarded.

What We Offer

• A supportive and collaborative team environment
• Competitive salary based on experience
• Opportunities for career growth, training and professional development
• A diverse and inclusive workplace where your contribution is valued
• Opportunities to improve processes and make a meaningful impact
• Work-life balance and a strong focus on employee wellbeing