Service Technician

Scott Automation & Robotics; Melbourne; Sur place; AUD 65 000 - 90 000; Plein temps

Résumé du poste

Scott Automation & Robotics seeks an experienced Service Technician to join our Melbourne operation on a full-time basis. You will deliver safe, reliable automation service support, including repairs, fault-finding, breakdown response, and preventative maintenance, to minimise downtime and optimise machine performance.

You will carry out maintenance on Scott-built machines and customer equipment, troubleshoot automation issues, and be the face of Scott on customer sites.

Qualifications

• Qualified electrician or mechanical trade with electrical disconnect/reconnect licence.
• 3–5 years’ experience as a service technician or maintenance engineer.
• Experience with automated machinery and processing equipment.
• Strong written and verbal English communication.

Responsabilités

• Carry out preventative maintenance, servicing and repairs on Scott-built machines and customer equipment.
• Troubleshoot mechanical and automation issues and optimise performance.
• Be the face of Scott on customer sites and provide clear technical guidance.
• Participate in on-call roster for breakdown response and downtime minimisation.
• Maintain concise labour, spares and job detail reporting and documentation.
• Collaborate with planners and engineers and share learnings during site visits.

Connaissances

Electrical

Mechanical

Remote troubleshooting

Customer communication

Formation

Electrical trade qualification

Outils

BladeStop

Robotics

Description du poste

An exciting opportunity is available for an experienced Service Technician to join our Melbourne operation on a full-time basis. In this role you'll support our customers by delivering safe, reliable automation service support, including repairs, fault-finding, breakdown response, and preventative maintenance, helping minimise downtime and optimise machine performance.

Key responsibilities

• Carry out preventative maintenance, servicing and repairs across Scott-built machines and customer equipment (including BladeStop, meat automation and robotic systems)
• Troubleshoot mechanical and automation issues (locally and remotely), complete machine audits, and make practical adjustments/recommendations to optimise performance and product output
• Be the face of Scott on customer sites and respond promptly to service requests, providing clear technical guidance, and helping customers keep their equipment running reliably
• Participate in the on-call roster to support urgent breakdown response and minimise downtime
• Keep service work well documented by completing concise, timely reporting of labour, spares, consumables and job detail
• Produce accurate service reports, record technical resolutions and preventative recommendations, and ensure all technical documentation is correctly certified and compliant with standards
• Collaborate closely with planners, coordinators and other technicians, share field learnings with engineering/service teams, support upskilling where needed, and look for opportunities to add value during site visits

About you

• Electrician with strong mechanical understanding and abilities OR Mechanical trade qualification with electrical disconnect/reconnect license
• 3 to 5 years relevant working experience as a Service Technician/Maintenance Engineer or similar
• Experience working on automated machinery and processing equipment
• Good written and verbal communication skills (English)
• Honest, reliable and proactive with a strong sense of accountability and responsibility
• Must be able to work weekends and overtime as required
• Must be able to travel domestically and internationally (travel is an integral part of this role and is required to conduct machine service work, upgrades and other Service business)

About us

At Scott we automate the future. The automated production and process machinery we design and build deliver productivity gains and exceptional reliability to many of the world's leading manufacturers. We also go a step beyond engineering production solutions by revolutionising entire industries - using robotics to automate manual processes and create genuine competitive advantage. Today, we have production bases in the United States, Germany, China, Australia, and New Zealand, customers in 88 countries, and a real commitment to developing new technology and bringing it to market. Across everything we do you will discover true quality, advanced engineering and a renowned design aesthetic.