Service Technician

Traction Ag; Horsham; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle for work travel

Ongoing training and development

Career progression opportunities

Job summary

Traction Ag in Horsham, Victoria, is looking for Service Technician(s) to join our growing team. This full-time role maintains and services agricultural equipment for our customers, delivering high-quality technical support and maintenance to ensure peak performance.

You will diagnose faults, perform repairs, and provide clear recommendations while upholding safety standards. Ideally, you hold a recognised apprenticeship or qualification in agricultural machinery or diesel technology, and you

Qualifications

• A recognised apprenticeship or qualification in agricultural machinery, diesel technician, or related trade.
• Proven experience as a service or maintenance technician in agricultural or heavy equipment.
• Strong technical knowledge of diesel engines, hydraulic systems and electrical components.

Responsibilities

• Perform routine maintenance and servicing on agricultural machinery and equipment.
• Diagnose and repair mechanical and electrical faults in a timely and professional manner.
• Conduct preventative maintenance checks and provide customers with care recommendations.
• Complete service reports and maintain accurate records of all work undertaken.
• Communicate effectively with customers to understand issues and explain solutions clearly.
• Identify parts requiring replacement or repair and source components.

Skills

Troubleshooting

Customer communication

Safety compliance

Education

Trade qualification in agricultural machinery

Tools

Diagnostic equipment

Job description

Traction Ag is seeking Service Technician/s to join our growing team in Horsham, Victoria. This is a full-time position that plays a crucial role in maintaining and servicing agricultural equipment for our valued customers. As a Service Technician, you will be responsible for delivering high-quality technical support and maintenance services, ensuring our clients' equipment operates at peak performance. This role is essential to our mission of providing reliable agricultural solutions and building long-term relationships with our customer base.

Key responsibilities

• Perform routine maintenance and servicing on agricultural machinery and equipment
• Diagnose and repair mechanical and electrical faults in a timely and professional manner
• Conduct preventative maintenance checks and provide customers with recommendations for equipment care
• Complete service reports and maintain accurate records of all work undertaken
• Communicate effectively with customers to understand their equipment issues and explain solutions clearly
• Identify parts that require replacement or repair and source appropriate components
• Assist in training and supporting junior technicians when required
• Maintain a clean and safe working environment in compliance with health and safety standards
• Contribute to achieving service targets and customer satisfaction goals

What we’re looking for

• A recognised apprenticeship or qualification in agricultural machinery, diesel technician, or a related trade discipline
• Proven experience as a service or maintenance technician, preferably within the agricultural or heavy equipment sector
• Strong technical knowledge of diesel engines, hydraulic systems, and electrical components
• Proficiency in using diagnostic equipment and tools relevant to agricultural machinery
• Excellent problem-solving skills with the ability to work methodically through complex issues
• Strong communication skills with the ability to explain technical concepts to customers and colleagues
• A commitment to safety and adherence to workplace health and safety regulations
• Reliability, punctuality and a professional approach to work
• A valid driver's licence and willingness to travel to customer sites as required
• Physical fitness and ability to work in various weather conditions and challenging environments

What we offer

Traction Ag is committed to supporting the professional development and wellbeing of our team members. We offer:

• Competitive remuneration package commensurate with experience and qualifications
• Ongoing training and professional development opportunities to advance your technical skills
• A supportive team environment with experienced mentors
• Modern tools and equipment to perform your role effectively
• A company vehicle for work-related travel
• Career progression opportunities within our growing organisation

About us

Traction Ag is a leading provider of agricultural equipment and services, dedicated to supporting farmers and agricultural businesses across regional Victoria. With a focus on innovation, quality, and exceptional customer service, we are committed to supporting the growth and sustainability of the local agricultural industry. Our team is passionate about helping our customers succeed through reliable equipment, expert technical support, and personalised service. We value professionalism, teamwork, and a genuine dedication to delivering outstanding outcomes for every customer we serve.