Service Technician

Kingspan Water & Energy; City Of Swan; On-site; AUD 60,000 - 90,000; Full time

Job summary

Kingspan Water & Energy is hiring a Service Technician to diagnose, repair and service rainwater tanks, pumps and harvesting systems across Australia. You will perform field service work at customer sites, troubleshoot technical issues and provide guidance to operational teams.

The role requires independent work, good communication with customers and willingness to travel with a company vehicle. A safety mindset and ability to manage multiple tasks are essential for success.

Qualifications

• Experience in service, maintenance or related technical roles.
• A current unrestricted driver’s licence.
• Strong fault-finding and problem-solving skills.
• Ability to travel and spend periods away from home.
• Basic computer skills and ability to complete online reports.

Responsibilities

• Fault finding and repairing rainwater harvesting systems, pumps and associated equipment.
• Site inspections and quality assessments.
• Providing technical guidance to operational teams.
• Preparing and organising equipment and materials for service jobs.
• Maintaining accurate job records and communicating repair progress.
• Building relationships with customers and resolving service and warranty enquiries.
• Ensuring safety standards and procedures are followed.
• Assisting manufacturing during inclement weather or reduced field work.

Skills

Field service

Maintenance

Mechanical

Plumbing

Education

First Aid Certificate

White Card

Confined Space accreditation

Tools

Hand tools

Power tools

Job description

Are you a hands-on problem solver who enjoys getting out on the road, working independently and tackling something different every day? Join Kingspan Water & Energy and play a vital role in maintaining Australia's rainwater harvesting systems, tanks and pumps across rural and regional communities.

With a fully maintained company vehicle, travel opportunities, supportive team culture and the security of a global industry leader, this is a great opportunity for a skilled technician looking for variety, autonomy and career stability.

About the Role

As a Service Technician, you'll be responsible for diagnosing, repairing and servicing steel rainwater tanks, pumps and harvesting systems across a variety of customer sites. No two days are the same, with a mix of field service work, customer interaction and technical troubleshooting.

Key responsibilities include

• Fault finding and repairing rainwater harvesting systems, pumps and associated equipment
• Conducting site inspections and quality assessments
• Providing technical guidance and support to operational teams
• Preparing and organising equipment and materials for upcoming service jobs
• Maintaining accurate job records and communicating repair progress
• Building positive relationships with customers and resolving service and warranty enquiries
• Ensuring compliance with safety standards, procedures and legislation
• Assisting with the manufacturing facility during periods of inclement weather or reduced field work

About You

We're looking for someone who enjoys working independently, takes pride in their workmanship and is committed to delivering excellent customer service.

You'll bring:

• Experience in service, maintenance, mechanical, plumbing or related technical roles
• A current unrestricted driver's licence
• Strong fault-finding and problem-solving skills
• Confidence using hand and power tools
• Good communication skills and a customer-focused approach
• Ability to travel and spend periods working away from home when required
• Physical fitness and capability to perform manual handling tasks
• Basic computer skills and the ability to complete online reports
• First Aid Certificate
• White Card
• Confined Space accreditation

Why Join Kingspan?

• Competitive salary package
• Secure role with a global market leader
• Ongoing training and career development opportunities
• Employee Reward and Recognition Program
• Employee Assistance Program (EAP)
• Monthly team BBQs and a supportive workplace culture

About Kingspan

Kingspan Water & Energy is a market leader in water storage, rainwater harvesting and wastewater treatment solutions. We manufacture, deliver and install innovative products for residential, commercial and rural customers across Australia.

As part of the global Kingspan Group, we're committed to creating a more sustainable future through innovation, quality and customer service.

At Kingspan we celebrate diversity and encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally diverse communities and people living with disability.