Field Service Technician – Rainwater Systems & Pumps

Kingspan Water & Energy; City Of Swan; On-site; AUD 60,000 - 90,000; Full time

Job summary

Kingspan Water & Energy is hiring a Service Technician to diagnose, repair and service rainwater tanks, pumps and harvesting systems across Australia. You will perform field service work at customer sites, troubleshoot technical issues and provide guidance to operational teams.

The role requires independent work, good communication with customers and willingness to travel with a company vehicle. A safety mindset and ability to manage multiple tasks are essential for success.

Qualifications

• Experience in service, maintenance or related technical roles.
• A current unrestricted driver’s licence.
• Strong fault-finding and problem-solving skills.
• Ability to travel and spend periods away from home.
• Basic computer skills and ability to complete online reports.

Responsibilities

• Fault finding and repairing rainwater harvesting systems, pumps and associated equipment.
• Site inspections and quality assessments.
• Providing technical guidance to operational teams.
• Preparing and organising equipment and materials for service jobs.
• Maintaining accurate job records and communicating repair progress.
• Building relationships with customers and resolving service and warranty enquiries.
• Ensuring safety standards and procedures are followed.
• Assisting manufacturing during inclement weather or reduced field work.

Skills

Field service

Maintenance

Mechanical

Plumbing

Education

First Aid Certificate

White Card

Confined Space accreditation

Tools

Hand tools

Power tools

Job description

Kingspan Water & Energy is hiring a Service Technician to diagnose, repair and service rainwater tanks, pumps and harvesting systems across Australia. You will perform field service work at customer sites, troubleshoot technical issues and provide guidance to operational teams.

The role requires independent work, good communication with customers and willingness to travel with a company vehicle. A safety mindset and ability to manage multiple tasks are essential for success.