Service Sales Support Specialist

ABB; Sydney; On-site; AUD 40,000 - 60,000; Part time

Job summary

ABB’s Electrification Service team in Australia is seeking a part-time Service Sales Support Specialist based at Moorebank, Sydney. This hybrid role combines sales support, data insights and marketing activity to help a high-performing team make better commercial decisions.

You will support Salesforce reporting, customer segmentation, account planning and market research, while developing sales content and coordinating knowledge sharing with international teams.

Qualifications

• Experience in sales support, commercial operations, marketing, business analysis or related discipline.
• Proficient with data, CRM and reporting tools; Salesforce experience would be highly regarded.
• Strong communication and collaborative skills across sales, service, marketing and leadership.
• Good commercial awareness with interest in segmentation, pipeline management and market research.
• High attention to detail, excellent organisation and ability to manage multiple priorities in a part-time role.
• Proactive, curious and improvement-focused mindset.

Responsibilities

• Support Salesforce reporting, pipeline analysis, dashboards and sales insights for the Australian Electrification Service team.
• Assist with customer segmentation, account planning, sales process improvements and commercial transformation initiatives.
• Provide market research, customer intelligence and opportunity support to Business Development Managers and Service Sales teams.
• Develop and maintain sales and marketing content, including customer presentations, case studies and campaign support materials.
• Help coordinate knowledge sharing and best-practice collaboration between Australian and international Electrification Service teams.
• Support strategic projects including growth initiatives, market analysis and business planning activities.

Skills

Sales support

Commercial operations

Marketing

Business analysis

Customer service

Sales collaboration

Tools

Salesforce

CRM systems

Job description

Service Sales Support Specialist

Location: Moorebank, New South Wales, Australia

Category: Service

Employment Type: Part Time

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Marketing & Sales Manager - Australia

Location: Moorebank, Sydney NSW | Work model: Part-time, hybrid | Business area: Electrification Service

Be part of a team that supports the future of electrification

Join ABB’s Electrification Service team in Australia and help support the commercial engine behind our service growth. This part-time hybrid role is based at our Moorebank, Sydney office and is ideal for someone who enjoys combining sales support, data insights, customer intelligence and marketing activity to help a high-performing team make better commercial decisions.

Your role and responsibilities

• Support Salesforce reporting, pipeline analysis, dashboards and sales insights for the Australian Electrification Service team.
• Assist with customer segmentation, account planning, sales process improvements and commercial transformation initiatives.
• Provide market research, customer intelligence and opportunity support to Business Development Managers and Service Sales teams.
• Develop and maintain sales and marketing content, including customer presentations, case studies and campaign support materials.
• Help coordinate knowledge sharing and best-practice collaboration between Australian and international Electrification Service teams.
• Support strategic projects including growth initiatives, market analysis and business planning activities.

What you’ll bring

• Experience in sales support, commercial operations, marketing, business analysis, customer service or a related discipline.
• Confidence working with data, CRM systems and reporting tools; Salesforce experience would be highly regarded.
• Strong communication skills and the ability to work collaboratively with sales, service, marketing and leadership stakeholders.
• Good commercial awareness with an interest in customer segmentation, pipeline management, market research and sales performance.
• High attention to detail, strong organisation skills and the ability to manage multiple priorities in a part-time role.
• A proactive, curious and improvement-focused mindset.

Why join ABB?

At ABB, you will be part of a global technology leader focused on helping industries become more productive, sustainable and resilient. You’ll join a collaborative Australian team with strong local and international connections, flexible hybrid working arrangements and the opportunity to contribute to meaningful commercial transformation across Electrification Service.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.