Service Receptionist

Barbagallo Motor Group; City Of Stirling; On-site; AUD 48,000 - 62,000; Full time

Job summary

Barbagallo Jaguar Land Rover in Osborne Park is seeking an experienced Service Receptionist to join a busy Service Department. This role serves as the first point of contact, delivering exceptional service and coordinating bookings for vehicle servicing.

You will greet customers professionally, answer inquiries, manage reminders, and provide administrative support while working closely with a dynamic team in a luxury automotive setting.

Qualifications

• Previous experience in a similar customer service or reception role, with automotive experience preferred.
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.

Responsibilities

• Answering incoming calls and directing enquiries.
• Greeting and assisting customers in a warm and professional manner.
• Coordinating the service reminder process.
• Managing service bookings and ensuring customers schedule their vehicle servicing.
• Providing administrative support to the Service Department.
• Offering customer refreshments and ensuring customer facilities are stocked and maintained.
• Working collaboratively within a busy team environment.

Skills

Customer service

Reception

Communication

Organisational skills

Teamwork

Job description

Barbagallo Jaguar Land Rover is seeking for an experienced Service Receptionist to join our very busy Jaguar Land Rover Service Department in Osborne Park.

This is a fantastic opportunity to move into the luxury automotive space and work with a friendly and supportive team.

About the Role

Barbagallo Jaguar Land Rover is seeking for an experienced Service Receptionist to join our very busy Jaguar Land Rover Service Department in Osborne Park.

This is a fantastic opportunity to move into the luxury automotive space and work with a friendly and supportive team.

About the Role

As the first point of contact for our customers, you will play a crucial role in delivering exceptional service. Your key responsibilities will include:

• Answering incoming calls and directing enquiries
• Greeting and assisting customers in a warm and professional manner
• Coordinating the service reminder process
• Managing service bookings and ensuring customers schedule their vehicle servicing
• Providing administrative support to the Service Department
• Offering customer refreshments and ensuring customer facilities are stocked and maintained
• Working collaboratively within a busy team environment

About You

To be successful in this role, you will have:

• Previous experience in a similar customer service or reception role, with automotive experience preferred
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• A professional and welcoming attitude
• The ability to work well under pressure in a busy environment
• A valid WA driver’s licence
• Permenant Australian working rights

If you have a passion for customer service and enjoy working in a fast-paced environment, we would love to hear from you.