Service & Purchasing Admin Coordinator

Arrowsmith & Grant Refrigeration; City of Greater Dandenong; On-site; AUD 55,000 - 75,000; Full time

Job summary

Arrowsmith & Grant Refrigeration is seeking an organized and proactive administrator in Dandenong VIC to support purchasing, scheduling, and customer communications. You will place orders, verify deliveries, and coordinate service technicians while liaising with customers and suppliers to ensure smooth project progress.

The role requires strong communication, reliability and the ability to manage multiple priorities in a busy environment.

Qualifications

• Has previous administration experience, ideally within a service, trades, manufacturing, purchasing or similar environment.
• Strong organisation and ability to manage multiple jobs, technicians and priorities.
• Confident communicating with customers, technicians and suppliers.
• Comfortable dealing with changing priorities and urgent service requirements.
• Good written and verbal communication skills.

Responsibilities

• Placing orders with suppliers and issuing purchase orders.
• Checking orders against specifications and project requirements.
• Confirming order details including quantities, finishes and other requirements.
• Receipting incoming goods, checking deliveries and supplier invoices against purchase orders, and following up discrepancies.
• Allocating supplier costs and pricing to the relevant jobs within the system.
• Responding to general customer and supplier emails.
• Coordinating customer service and breakdown requests, including booking jobs and scheduling service technicians.
• Liaising with technicians regarding job requirements, scheduling changes, customer information and progress.
• Communicating with customers regarding bookings, technician attendance and general service enquiries.

Skills

Organised

Communication

Multitasking

Attention to detail

Reliability

Independent worker

Team player

Calm under pressure

Job description

Arrowsmith & Grant Refrigeration is seeking an organized and proactive administrator in Dandenong VIC to support purchasing, scheduling, and customer communications. You will place orders, verify deliveries, and coordinate service technicians while liaising with customers and suppliers to ensure smooth project progress.

The role requires strong communication, reliability and the ability to manage multiple priorities in a busy environment.