Service Ops Lead - Customer Success

Vhr Professional Services; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

VHR PROFESSIONAL SERVICES PRIVATE LIMITED in Australia seeks a Customer Service Supervisor - Service Dept to lead service teams, manage inquiries, and drive customer satisfaction across service operations. You will strengthen customer engagement and ensure efficient handling of requests to elevate service quality.

UG: Graduation not required; relevant experience is advantageous for the role within a dynamic service environment.

Qualifications

• Experience in a service environment is advantageous.
• Graduation is not required, but relevant experience is valued.

Responsibilities

• Lead service teams to deliver high-quality customer support.
• Manage inquiries and coordinate resolution across the service dept.
• Drive customer satisfaction and elevate service quality across operations.

Skills

Customer service leadership

People management

Service operations

Job description

VHR PROFESSIONAL SERVICES PRIVATE LIMITED in Australia seeks a Customer Service Supervisor - Service Dept to lead service teams, manage inquiries, and drive customer satisfaction across service operations. You will strengthen customer engagement and ensure efficient handling of requests to elevate service quality.

UG: Graduation not required; relevant experience is advantageous for the role within a dynamic service environment.