After-Sales Service Operations Leader

vhr Professional Services; Australia; On-site; AUD 120,000 - 160,000; Full time

Job summary

VHR PROFESSIONAL SERVICES PRIVATE LIMITED in Australia seeks an experienced service management professional to oversee after-sales operations. You will ensure customer satisfaction and loyalty while leading the service team and coordinating vendor partnerships.

The role requires 5+ years in service management and a degree in Engineering or Management. You will drive warranty and repair processes, optimize service delivery, and contribute to a high-performing support organization.

Qualifications

• 5+ years of experience in service management.
• Degree in Engineering or Management.
• Experience coordinating service teams and vendor partnerships.

Responsibilities

• Oversee after-sales service operations, ensuring customer satisfaction and loyalty.
• Manage service team, vendor partnerships, and warranty/repair processes.

Skills

Service management

Vendor partnerships

Warranty processes

Repair processes

Education

Any Graduate

Job description

VHR PROFESSIONAL SERVICES PRIVATE LIMITED in Australia seeks an experienced service management professional to oversee after-sales operations. You will ensure customer satisfaction and loyalty while leading the service team and coordinating vendor partnerships.

The role requires 5+ years in service management and a degree in Engineering or Management. You will drive warranty and repair processes, optimize service delivery, and contribute to a high-performing support organization.