Service Operations Consultant

Bridgestone Australia Ltd.; South Australia; On-site; AUD 50,000 - 65,000; Full time

Job summary

An established automotive company is seeking a Service Operations Consultant based in Wingfield, Adelaide. This entry-level, full-time role emphasizes delivering excellent customer service and efficiently handling inquiries, orders, and administrative tasks. The ideal candidate will possess strong communication skills and be a motivated team player. Join us to enhance customer satisfaction in the Motor Vehicle Manufacturing industry.

Qualifications

• Entry-level position with a focus on customer service skills.
• Ability to handle phone and email inquiries effectively.

Responsibilities

• Respond to customer enquiries, orders, and service needs via phone and email.
• Diagnose and resolve issues, ensuring efficient interaction with customers and internal teams.
• Handle all administrative aspects of sales, including documentation and record-keeping.
• Collaborate with the team to maintain high customer service levels.

Skills

Clear and enthusiastic communication

Problem-solving

Organizational skills

Team collaboration

Job description

Service Operations Consultant – Bridgestone Australia Ltd.

Bridgestone Australia Ltd. invites applications for the Service Operations Consultant role located in Wingfield, Adelaide, South Australia, Australia. This role focuses on delivering exceptional customer experiences and maintaining high customer satisfaction through timely and efficient provision of our products.

Responsibilities

• Respond to customer enquiries, orders, and service needs via phone and email.
• Diagnose and resolve issues, ensuring efficient interaction with customers and internal teams.
• Handle all administrative aspects of sales, including documentation and record-keeping.
• Collaborate with the team to maintain a high level of customer service, using exceptional telephone skills to build rapport.
• Organise and prioritise multiple tasks in a fast‑paced environment.

Attributes

• Clear and enthusiastic communicator.
• Problem‑solver with a calm, pleasant telephone manner.
• Highly motivated, collaborative, and organised.
• Team player committed to efficient service delivery.

Senior Level & Employment Details

• Entry level
• Full‑time
• Customer Service – Motor Vehicle Manufacturing industry