Service Manager North Adelaide

National Pharmacies; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Health/optical/beauty discounts

Wellbeing perks

Support to gain nationally recognised

Job summary

National Pharmacies is seeking a Service/Retail Manager for North Adelaide Pharmacy to lead our OTC consultants and deliver exceptional health and beauty guidance in a member-owned network with a 110+ year heritage. You will oversee rostering, team development, and ensure the store presents beautifully and remains well stocked.

Join a values-driven culture focused on care and community, with weekend rotation and a commitment to ongoing learning in health and beauty.

Qualifications

• Strong face-to-face retail and people management experience.
• A history of delivering outstanding customer service and advice to a diverse range of customers.
• An adaptable leader excited about career-long learning in health, wellness and beauty.
• A resilient people leader who cares about your team's growth as much as your own.

Responsibilities

• Lead a team of OTC consultants to deliver outstanding service and advice on health and beauty.
• Manage the roster, support and develop your team, and ensure the store is well-presented and well-stocked.

Skills

Face-to-face retail

People management

Customer service

Roster management

Job description

Join Australia's oldest member-owned pharmacy network and become the heartbeat of your local store!

Since 1911, National Pharmacies has been putting people first. Now we need a passionate Service/Retail Manager to lead our North Adelaide Pharmacy team and bring our purpose – Caring for People, EnablingHealthand Inspiring Wellness – to life every single day.

Your Mission is to lead a team of dedicated OTC consultants to deliver consistently outstanding service and advice on health and beauty.You'llmanage the roster, support and develop your team, and make sure your store is beautifully presented and well-stocked – because when your team thrives, your customers feel it.

Job Description

What You Bring:

The Experience: Strong face-to-face retail and people management experience

The Track Record: A history of delivering outstanding customer service and advice to a diverse range of customers

The Mindset: An adaptable leader excited about career-long learning in health, wellness and beauty The Heart: A resilient people leader who cares about your team's growth as much as your own

The Details: This role runs on a rotating roster of approximately 38 hours per week with shared weekend commitments – so weekend availability is essential.

Desired Skills and Experience

Why You'll Love It Here:

Member-owned = your leadership directlybenefitsreal people in your community

Values-driven culture built on Care, Communication, Collaboration & Celebration

Financial and wellbeingperks, including discounts across our health, optical and beautyrangeand support to gain nationally recognised qualifications in Community Pharmacy

A genuinely inclusive culture where you can bring your authentic self to work

The chance to take part in the National Pharmacies Christmas Pageant

Real impact – watch your leadership shape your store and your community, every day

Ready to make leadership personal?

Join a teamthat'sbeen caring for communities for over 110 years. Help us prove that the best-led stores are also the happiest ones.