Service Manager / Account Manager - Maintenance Division

Core Talent; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Career progression

Autonomy & ownership

Strong team culture

Job summary

Core Talent is seeking an experienced Service Manager to lead a key commercial portfolio across Sydney. You will oversee electrical maintenance across 20+ multi-storey office buildings, managing a team of five technicians and driving service quality, client relationships and performance.

The role suits someone with a background in maintenance contracts or service operations, looking to progress into a broader leadership position with growth potential in a national electrical services business.

Qualifications

• Electrical Trade Qualification required.
• Strong knowledge of commercial electrical maintenance environments.
• Experience managing commercial maintenance contracts or major client accounts.
• Proven ability to lead technicians or field-based service teams.
• Excellent communication and stakeholder management skills.
• Strong organisational and problem-solving abilities.
• Commercially minded with a customer-focused approach.

Responsibilities

• Manage and develop relationships with key commercial clients.
• Oversee service delivery across a portfolio of commercial office buildings.
• Lead, mentor and support a team of five Electrical Technicians.
• Coordinate preventative and reactive maintenance programs.
• Ensure compliance with relevant electrical and safety standards.
• Monitor contract performance, service quality and client satisfaction.
• Identify opportunities for additional works and account growth.
• Work closely with senior leadership to support business expansion initiatives.

Skills

Stakeholder management

Team leadership

Maintenance management

Client relationships

Education

Electrical Trade Qualification

Job description

Lead a high-profile portfolio and help shape the future of a growing business! An outstanding opportunity has arisen for an experienced Account Manager or Service Manager to join a highly established and growing electrical services business that employs more than 450 staff nationwide and has ambitious growth plans for the future. With a strong presence in commercial maintenance and exciting expansion plans into the Data Centre sector, the business is seeking a driven Service Manager to lead a key Commercial portfolio across Sydney.

Reporting to the State Manager, you will oversee the delivery of electrical maintenance services across a portfolio of approximately 20+ multi-storey commercial office buildings throughout Sydney. You will be responsible for managing a team of five technicians, ensuring exceptional service delivery, maintaining strong client relationships and driving operational performance across the portfolio. This position would suit someone currently managing maintenance contracts, service operations or key commercial accounts who is looking to progress into a broader leadership role with significant growth potential.

Key Responsibilities

• Manage and develop relationships with key commercial clients
• Oversee service delivery across a portfolio of commercial office buildings
• Lead, mentor and support a team of 5 Electrical Technicians
• Coordinate preventative and reactive maintenance programs
• Ensure compliance with relevant electrical and safety standards
• Monitor contract performance, service quality and client satisfaction
• Identify opportunities for additional works and account growth
• Work closely with senior leadership to support business expansion initiatives

What you need to succeed

• Electrical Trade Qualification
• Strong knowledge of commercial electrical maintenance environments
• Previous experience managing commercial maintenance contracts, service operations or major client accounts
• Proven ability to lead technicians or field-based service teams
• Excellent communication and stakeholder management skills
• Strong organisational and problem-solving abilities
• Commercially minded with a customer-focused approach

What is on offer for you

• Opportunity in a genuine Service Manager position
• Excellent culture with a sociable and supportive team
• Manage a high-profile portfolio of commercial assets
• Be involved in the company's strategic expansion
• Supportive leadership team and positive workplace culture
• High level of autonomy and ownership over a premium commercial property portfolio.
• Strong career development opportunities within a business forecasting significant growth over the next decade.
• Exposure to emerging projects within the Data Centre and critical infrastructure sectors.
• Supportive leadership team committed to investing in its people.
• Ongoing training, development and progression opportunities.
• Collaborative, values-driven culture where your contribution is recognised and rewarded.
• Long-term stability with a well-established national contractor experiencing sustained growth

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