Service Foreman

Brandt Tractor; Melbourne; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration package

Leadership Opportunity

Ongoing Training & Development

Employee Assistance Program

Advancement opportunities

Job summary

Brandt Tractor Australia is seeking a Service Foreman at our Pakenham workshop to lead a high-performing team of technicians and apprentices. You will coordinate job allocations, provide technical guidance, and ensure efficient, safe, and high-quality service delivery.

You will partner with the Service Manager to drive training, performance, and customer satisfaction while maintaining gear and workshop tooling. Previous John Deere exposure is a plus.

Qualifications

• Trade qualification and at least 3 years' experience as a Service Technician.
• Strong diagnostic abilities and technical skills.
• Ability to lead and mentor others.
• Experience with agricultural, construction, or heavy equipment.
• Forklift licence preferred.

Responsibilities

• Support allocation of jobs and workshop resources.
• Provide technical guidance to technicians and apprentices.
• Assist with diagnosing and resolving complex equipment issues.
• Review repair orders for accuracy and completeness.
• Coordinate technician training and skills development.
• Support workshop safety initiatives and team performance.
• Maintain and manage workshop tooling and equipment.
• Assist with customer concerns and service-related enquiries.
• Lead in the Service Manager's absence.

Skills

Leadership

Diagnostics

Team mentoring

Communication

Organisational skills

Collaborative

Education

Trade qualification

Tools

John Deere knowledge

Forklift licence

Job description

ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?

Our Pakenham branch is seeking a motivated Service Foreman to support the day-to-day operations of our Service Department and help lead a high-performing team of technicians and apprentices.

What's in it for you?

• Competitive remuneration package
• Leadership Opportunity
• Supportive and positive working environment
• Advancement Opportunities within the Organisation as we grow.
• Ongoing Training & Development
• Access to Employee Assistance Program

About the role:

As Foreperson, you will play a key leadership role within the workshop, supporting technicians and apprentices while ensuring work is completed safely, efficiently, and to a high standard.

Working closely with the Service Manager, you will help coordinate workshop activities, provide technical guidance, and support the development of your team.

Tasks and responsibilities include:

• Supporting the allocation of jobs and workshop resources
• Providing technical guidance and assistance to technicians and apprentices
• Assisting with diagnosing and resolving complex equipment issues
• Reviewing repair orders for accuracy and completeness
• Coordinating technician training and skills development
• Supporting workshop safety initiatives and team performance
• Maintaining and managing workshop tooling and equipment
• Assisting with customer concerns and service-related enquiries
• Acting in a leadership capacity when the Service Manager is absent

About you:

If you are looking to work with a globally recognised brand, require a challenge, love variety and are ready to lead while working as a team, then we want to hear from you.

• Trade qualification and at least 3 years' experience as a Service Technician
• Strong technical and diagnostic abilities
• Leadership skills and a desire to mentor and develop others
• Experience working with agricultural, construction, or heavy equipment
• Strong communication and organisational skills
• Ability to work collaboratively and lead by example
• Experience with John Deere products is advantageous
• Forklift licence preferred

About us:

Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and the industry-leading brand John Deere. We believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.