Service Engineer

Heat and Control Inc.; Sydney; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Laptop provided

Phone provided

Job summary

Heat and Control Pty Ltd in Australia is seeking a dedicated Service Engineer to install, commission, service and repair cutting-edge food processing and packaging systems across NSW. You’ll join a skilled team in Northmead, supporting Sydney and regional projects, with ample training and career development opportunities.

Key duties include on-site diagnostics, machine installation, customer training, and preventative maintenance, with a focus on safety and quality.

Qualifications

• NSW Unrestricted Electrical Work License is required.
• Experience in electrical and mechanical troubleshooting.
• FMCG or food manufacturing experience preferred but not essential.
• Valid Australian driver's license is required.

Responsibilities

• Diagnose and resolve electrical and mechanical issues for customers.
• Install machines, attachments, parts and ensure operation in accordance with OEM instructions and customer expectations.
• Conduct customer training after installation / commissioning including proper setup, operating, cleaning, and maintenance.
• Conduct preventative maintenance programs to ensure optimal performance of machinery, including generating comprehensive machine condition reports based upon your findings.
• Validate machinery performance and provide certificates to customers.

Skills

Electrical license NSW

Electrical troubleshooting

Mechanical troubleshooting

Field service

Driver's license

Job description

Heat and Control Pty Ltd is a global leader in food processing systems and packaging equipment. Our award-winning equipment is recognized worldwide, and with Australian service offices in Brisbane, Melbourne, and Sydney, along with a growing global presence, we're at the forefront of innovation in the industry.

About the Role

As a key member of our close-knit team, you’ll take charge of installing, commissioning, servicing, and repairing a diverse array of cutting‑edge food processing, packaging, and inspection equipment. You'll work with industry leaders in X-ray units, check weighers, multi-head weighers, VFFS machines, and much more, making a real impact in the food industry!

Our New South Whales service team is based in Northmead, where we proudly support the greater Sydney region, as well as some regional and interstate projects. With a talented mix of electrical and mechanical professionals, we’re excited to expand our team and are seeking a passionate Service Engineer to be part of our continued growth!

Key responsibilities include:

• Respond to customers to diagnose and resolve a variety of electrical and mechanical issues.
• Install machines, attachments, parts and equipment and ensure operation in accordance with OEM instructions and customer expectations.
• Conduct customer training after installation / commissioning including proper set‑up, operating, cleaning, and maintenance
• Conduct preventative maintenance programs to ensure optimal performance of machinery, including generating comprehensive machine condition reports based upon your findings.
• Validate machinery performance and provide certificates to customers.

About you

• A NSW Unrestricted Electrical Work License is a must for this role
• Previous electrical & mechanical troubleshooting experience is necessary
• Experience in FMCG or food manufacturing preferred but not essential
• Field service experience is preferred but not essential
• Hold a valid Australian driver’s license
• Able to fit into a team and keen to ensure excellent working relationships
• Ability in report writing for customers as well as Heat and Control internal stake holders.

A fully maintained company vehicle, laptop and phone will be provided.

This is an exciting opportunity for a result driven service technician to forge a long-term career with a leading OEM. We value our employees and look to upskill and provide ongoing training for our team members.