Service Delivery Officer (Geelong)

Department of Energy, Environment and Climate Action; Geelong; Híbrido; AUD 40 000 - 52 000; Tempo parcial

Resumo da oferta

Department of Energy, Environment and Climate Action is seeking a part-time Service Delivery Officer (0.8 FTE) based in Geelong with hybrid work arrangements. The role focuses on providing customer service, administrative and business support, while promoting service excellence across the DEECA Regions Division.

Preferred candidates will have strong MS Office skills, experience in site administration and customer service, and be eligible to work in Australia. Pre-employment screening applies.

Qualificações

• Proficient with MS Word, Excel, PowerPoint, Outlook and OneNote.
• Experience coordinating site services and fleet management.
• Experience delivering high quality customer service.

Responsabilidades

• Provide internal and external customer service, corporate and administrative support for the site and region.
• Lead a climate of service excellence across DEECA Regions Division in a fast-paced environment.

Conhecimentos

MS Office

Site administration

Customer service

Ferramentas

SharePoint

Descrição da oferta de emprego

The Service Delivery Officer will provide internal and external customer service, corporate, administrative and business support relevant to the site and region and lead a climate of service excellence across DEECA Regions Division. The role requires outstanding and demonstrated site leadership and the ability to navigate a changing organisational context in an agile and fast paced operating environment.

Specialist/Technical Expertise/Qualifications Desirable:

• Skilled in MS Office applications (Word, Excel, PowerPoint, OneNote, Outlook, SharePoint)
• Experience in delivery of site administration and coordination of site services and fleet management
• Experience in customer service

This is a part time (0.8 FTE) ongoing position. The work location for this position is Geelong with hybrid work arrangements available.

Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a Nationally Coordinated Criminal History Check. To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.

An inclusive, culturally safe and flexible workplace DEECA fosters an inclusive workplace culture and is committed to a fair, accessible, and equitable recruitment process. We strongly encourage Aboriginal and or Torres Strait Islander people to apply. We recognise the strengths, knowledge and perspectives First Nations people bring and DEECA is committed to a culturally safe and respectful workplace. If you need support to participate, please contact [emailprotected] . We support flexible working arrangements, including hybrid work, varied hours, part-time work and job sharing. For more information about our recruitment processes, visit applying for a role with us.