Service Deli Manager

Drakes Supermarkets; Central Highlands Regional; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Incentives

Promotion opportunities

Growth opportunities

Job summary

Drakes Supermarkets invites applications for a leadership role in our Service Deli team. The successful candidate will manage a fresh foods department with a hands-on, customer-focused approach, shaping the service and product offer to suit local customers in our stores.

We value strong deli knowledge, people leadership, cost controls and rostering skills, with a commitment to safety and excellent communication. Join a dynamic, family-owned retailer with opportunities for growth.

Qualifications

• Strong knowledge of fresh food retail operations.
• Experience in Service Deli Management is essential.
• Proven leadership and people management skills.
• Experience with ordering and cost control.
• Understanding of gross profit calculations.
• Accurate staff rostering capability.
• Hands-on approach with customer service focus.
• Excellent communication with staff and management.
• Merchandising flair; strong product presentation.
• Ability to coach, train and performance manage staff.
• Commitment to health and safety standards.

Responsibilities

• Treat the department as your own business and tailor offerings to the local area.
• Tailor stores' service and product range to meet local customer needs.
• Work as part of an enthusiastic team in a competitive supermarket.

Skills

Fresh food retail knowledge

Service Deli Management

Team leadership

Cost control

Gross profit understanding

Rostering

Customer service

Communication

Merchandising

Leadership & delegation

Coaching & performance management

Health & safety standards

Job description

Exciting Career Opportunity

• Attractive salary package and incentives
• Dynamic growing company
• Potential for promotion

Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company.

The successful applicant will be given the opportunity to treat the department as if it were their own business. They will be given the flexibility to tailor the stores service and products offering to meet the specific needs of the customers within the local area.

Working as a part of an enthusiastic team, in a highly competitive supermarket

Environment, Applicants Will Be Expected To Demonstrate

• Significant fresh food retail knowledge
• Experience in Service Deli Management is essential
• Expertise in leading and managing team members
• Ordering and cost control expertise
• An excellent understanding of gross profit calculations
• Accurate staff rostering
• Passion and enthusiasm, with a very "hands on" approach
• Unparalleled commitment to customer service
• Excellent communication skills
• Ability to liaise with both staff and management
• A flair for merchandising
• Strong leadership and delegation skills
• Ability to coach, train and performance manage staff
• Commitment to work health and safety standards

To succeed within our organisation, applicants must be able to:

• Display a passion for fresh food within the grocery retail industry
• Express a positive "can do" attitude
• Problem solve
• Lead by example
• Motivate a teamCommunicate effectively with management, employees, customers and external stakeholders