Service Deli Assistant Manager (2IC)

Drakes Supermarkets; Australia; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Staff discount

Gym membership discounts

Health insurance

Banking benefits

Vehicle leasing

Management qualifications funded

First aid qualifications

Job summary

Drakes Supermarkets is seeking a Service Deli Team Leader to support the day-to-day running of the store's service deli. You’ll help manage the team, ensure smooth operations, accurate production, and timely orders while upholding food safety and quality standards.

Join a highly supportive, diverse workplace offering onboarding, career progression, and a 10% staff discount for you and your family. This role suits someone with hands-on approach and a passion for customer service.

Qualifications

• Experience in fresh food retail environments.
• Ability to supervise a team.
• Understanding of ordering, cost control and gross profit.
• Accurate rostering of team members.
• Hands-on, energetic approach and strong customer focus.
• Excellent communication with customers and staff.
• Merchandising and product presentation fundamentals.
• Commitment to health and safety standards.

Responsibilities

• Assist with day-to-day running of the service deli.
• Lead, coach and develop the deli team.
• Complete production and fulfill orders.
• Generate rosters and manage workflow.

Skills

Fresh food retail knowledge

Team supervision

Cost control

Roster planning

Customer service

Communication skills

Merchandising

Health and safety

Job description

• Attractive remuneration + 10% company discount for you and your family
• Full on-the-job training and support provided
• Opportunity for career progression

Exciting Career Opportunity

• Attractive remuneration + 10% company discount for you and your family
• Full on-the-job training and support provided
• Opportunity for career progression

Almost 50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in Australia. While we’ve grown from one store to more than 60 stores across South Australia and Queensland, Drakes Supermarkets has retained the same values since day one.

Our mission at Drakes is to provide our customers with exceptional service, value for money, a great range and an outstanding shopping experience. To achieve this, we acknowledge that our customers are the most important people in our business.

What We Offer You

Become a valuable part of highly supportive diverse work culture, with more than 5,500 team members nationally, we’re committed to creating an inspiring workplace at Drakes, which supports the development of great people.

• 10% staff and family discount across all Drakes stores
• Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more!
• In-depth onboarding and career progression opportunities
• Company funded retail management qualifications and first aid qualifications
• Vehicle leasing opportunities

About The Role

Reporting directly to the Service Deli Manager, this successful applicant will be responsible for assisting with the day-to-day running of the stores service deli, to ensure the smooth operation of the department and it's team.

If successful, you will be required to assist with managing and coaching the team, completing production, actioning orders, generating rosters + much more!

Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

• Fresh food retail knowledge is preferred, but not essential
• Ability to supervise a team
• An understanding of ordering, cost control and gross profit will be an advantage
• Accurate team member rostering will be an advantage
• Passion and enthusiasm, with a very "hands on" approach
• Unparalleled commitment to customer service
• Excellent communication skills
• Ability to liaise with both team members and management
• A flair for merchandising
• Commitment to work health and safety standards