Service Deli Assistant Manager

Drakes Supermarkets; Lowood; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Staff discount 10%

Discounted gym memberships

Banking benefits

Health insurance

Onboarding and career progression

Company funded retail management quals

First aid qualifications

Vehicle leasing

Job summary

Drakes Supermarkets is looking for a dedicated team member to assist with the service deli, ensuring smooth daily operations and frontline customer service. You will support coaching of the team, manage production and orders, and help schedule rosters in a fast-paced environment.

Reporting to the Service Deli Manager, you will contribute to cost control and merchandising excellence while upholding safety and quality standards across our stores.

Qualifications

• Fresh food retail knowledge preferred.
• Ability to supervise a team.
• Understanding of ordering, cost control and gross profit.
• Accurate team rostering.
• Passion and hands-on approach.
• Commitment to customer service and WHS standards.

Responsibilities

• Assist with day-to-day running of the service deli.
• Support coaching and development of the deli team.
• Complete production and action orders.
• Generate rosters and manage scheduling.
• Maintain high service standards in a busy supermarket environment.

Skills

Team supervision

Customer service

Communication

Merchandising

Health and safety

Job description

Exciting Career Opportunity

• Attractive remuneration + 10% company discount for you and your family
• Full on‑job training and support provided
• Opportunity for career progression

Almost 50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in Australia. While we’ve grown from one store to more than 60 stores across South Australia and Queensland, Drakes Supermarkets has retained the same values since day one.

Our mission at Drakes is to provide our customers with exceptional service, value for money, a great range and an outstanding shopping experience. To achieve this, we acknowledge that our customers are the most important people in our business.

What We Offer You

Become a valuable part of highly supportive diverse work culture, with more than 5,500 team members nationally, we’re committed to creating an inspiring workplace at Drakes, which supports the development of great people.

• 10% staff and family discount across all Drakes stores
• Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more!
• In-depth onboarding and career progression opportunities
• Company funded retail management qualifications and first aid qualifications
• Vehicle leasing opportunities

About The Role

Reporting directly to the Service Deli Manager, this successful applicant will be responsible for assisting with the day-to-day running of the stores service deli, to ensure the smooth operation of the department and it's team.

If successful, you will be required to assist with managing and coaching the team, completing production, actioning orders, generating rosters + much more!

Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

• Fresh food retail knowledge is preferred, but not essential
• Ability to supervise a team
• An understanding of ordering, cost control and gross profit
• Accurate team member rostering
• Passion and enthusiasm, with a very "hands on" approach
• Unparalleled commitment to customer service
• Excellent communication skills
• Ability to liaise with both team members and management
• A flair for merchandising
• Commitment to work health and safety standards