Service Coordinator: Lead Home Support & Rostering

Master Staffing Solutions; Port Macquarie; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging up to $15,899 p.a.

Meal and entertainment card up to $2,?

Bonus leave (3 days p.a.)

Fitness Passport

Job summary

Manning Support Services (MSS) on the NSW Mid North Coast is seeking a Service Coordinator to lead Home Support Workers, build strong relationships, and ensure high-quality services for clients across Taree and Port Macquarie.

The role focuses on leadership, rostering, staff support, and compliance with Award conditions to deliver client-centered, compliant services. Applications from First Nations Australians and diverse backgrounds are encouraged.

Qualifications

• Essential qualifications and requirements as listed: Cert IV in Ageing Support and related certificates; minimum 12 months administration/case management or coordinator/team leader experience; current NSW driver's licence and a vehicle with NSW registration and third-party insurance.

Responsibilities

• Staff supervision and support.
• Rostering to develop compliant, accurate rosters aligned with client needs and staff availability.
• Administration and compliance: maintain records, manage training, investigate feedback or complaints, prepare reports, participate in on-call roster.
• Service delivery and quality: contribute to continuous improvement of CHSP and Home Support delivery.

Education

Cert IV in Ageing Support

Certificate III in Administration / Business Studies or equivalent

Certificate III in Individual Support / Home & Community Services / Aged Care or equivalent

Job description

Manning Support Services (MSS) on the NSW Mid North Coast is seeking a Service Coordinator to lead Home Support Workers, build strong relationships, and ensure high-quality services for clients across Taree and Port Macquarie.

The role focuses on leadership, rostering, staff support, and compliance with Award conditions to deliver client-centered, compliant services. Applications from First Nations Australians and diverse backgrounds are encouraged.