Service Coordinator & Internal Sales — Fast-Paced & Proactive

WOLF TRAINING AND TECHNICAL SERVICES PTY LTD; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

9–5 work week

Competitive salary

Supportive team

Career growth

Immediate start

Job summary

WOLF TRAINING AND TECHNICAL SERVICES PTY LTD in Seaford, VIC, is seeking an organised, customer-focused individual to join our team. The role involves preparing quotations, coordinating jobs, ordering parts, and supporting customers from enquiry through to completion.

This fast-paced and varied role requires someone who can think on their feet, manage multiple priorities and deliver exceptional service. You will liaise with customers and suppliers, schedule technicians, and maintain accurate

Qualifications

• Excellent communication and customer service skills.
• Ability to work effectively in a fast-paced environment.
• Strong organisational and time-management skills.
• Ability to manage multiple tasks and competing priorities.
• High attention to detail.
• Proactive and solution-focused mindset.
• Confident using computers and business systems.
• Experience in internal sales, customer service, service coordination, estimating, industrial products, or technical services is highly regarded.

Responsibilities

• Preparing quotations for service, inspection, and equipment sales.
• Managing customer enquiries and recommending suitable products and solutions.
• Coordinating technicians and scheduling service work.
• Ordering parts, equipment, and consumables from suppliers.
• Following up quotations and sales opportunities.
• Liaising with customers regarding job progress and delivery timeframes.
• Maintaining accurate records and documentation.
• Building and maintaining strong customer relationships.

Skills

Communication

Customer service

Organisational skills

Time management

Attention to detail

Proactive mindset

Computer literacy

Internal sales experience

Job description

WOLF TRAINING AND TECHNICAL SERVICES PTY LTD – Seaford VIC

Company: WOLF TRAINING & TECHNICAL SERVICES PTY LTD

Location: Seaford, VIC

We are a leading provider of technical safety and lifting equipment services and are seeking an organised, customer-focused individual to join our team.

This is a fast-paced and varied role that requires someone who can think on their feet, manage multiple priorities, and deliver exceptional customer service. You will be responsible for preparing quotations, coordinating jobs, ordering parts, and supporting customers from enquiry through to completion.

Key Responsibilities

Preparing quotations for service, inspection, and equipment sales

Managing customer enquiries and recommending suitable products and solutions

Coordinating technicians and scheduling service work

Ordering parts, equipment, and consumables from suppliers

Following up quotations and sales opportunities

Liaising with customers regarding job progress and delivery timeframes

Maintaining accurate records and documentation

Building and maintaining strong customer relationships

About You

Excellent communication and customer service skills

Ability to work effectively in a fast-paced environment

Strong organisational and time-management skills

Ability to manage multiple tasks and competing priorities

High attention to detail

Proactive and solution-focused mindset

Confident using computers and business systems

Experience in internal sales, customer service, service coordination, estimating, industrial products, or technical services is highly regarded

What We Offer

Monday – Friday 9 to 5

Competitive salary package

Supportive team environment

Variety and responsibility in your day-to-day work

Opportunity for career growth and development

Immediate start available for the right candidate

If you thrive in a fast-paced environment, enjoy working with customers, and take pride in keeping operations running smoothly, we'd love to hear from you.

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