Service Coordinator

Truck Tech; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Great place to work

Competitive salary based on experience

Mon-Fri

Monthly bonus opportunities

Supportive, mechanic-led business

Career progression

Growing national company

Job summary

TRUCK TECH is a growing Sunshine West team seeking an experienced Service Coordinator to keep customers, technicians and workshop operations moving smoothly.

You'll act as the link between customers and service teams, scheduling servicing and repairs, updating clients on progress and ensuring quotes, approvals and invoicing are handled efficiently. A busy, hands-on role in a supportive, mechanic-led business with genuine career progression.

Qualifications

• Experience in Service Coordination, Service Advising or a similar role.
• Automotive, heavy vehicle, transport or fleet experience highly regarded.
• Strong organisation and communication skills.
• Confident dealing with customers and technicians.
• Able to manage multiple priorities in a busy environment.
• Good computer and system skills.

Responsibilities

• Scheduling servicing and repair jobs.
• Coordinating workshop workflow and priorities.
• Keeping customers updated on job progress.
• Managing quotes, approvals and invoicing.
• Working closely with technicians and workshop leadership.
• Maintaining accurate job and service records.
• Helping solve problems and keep jobs moving.

Skills

Service coordination

Organisation

Communication

Customer dealing

Team coordination

Computer skills

Job description

Love keeping things moving and getting things done?

TRUCK TECH is looking for an experienced Service Coordinator to join our growing Sunshine West team.

You'll be the link between our customers, technicians and workshop team — coordinating jobs, keeping customers updated and making sure everything keeps moving.

Why TRUCK TECH?

• Certified Great Place To Work®
• Competitive salary based on experience
• Monday to Friday
• Monthly bonus opportunities
• Supportive, mechanic-led business
• Genuine career progression
• Growing national company with plenty of opportunity

What You'll Be Doing

• Scheduling servicing and repair jobs
• Coordinating workshop workflow and priorities
• Keeping customers updated on job progress
• Managing quotes, approvals and invoicing
• Working closely with technicians and workshop leadership
• Maintaining accurate job and service records
• Helping solve problems and keep jobs moving

What We're Looking For

• Experience in Service Coordination, Service Advising or a similar role
• Automotive, heavy vehicle, transport or fleet experience highly regarded
• Strong organisation and communication skills
• Confident dealing with customers and technicians
• Able to manage multiple priorities in a busy environment
• Good computer and system skills

Our Values

• Don't mess with the Customer
• Safe work, safe mind, safe community
• Blameless Problem Solving
• Say it. Do it. No nonsense.
• Embrace the adventure

www.truck-tech.com.au

Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.