Service Coordinator

Entrée Recruitment; Adelaide; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Brand new modern office

Supportive team culture

Stability and long-standing presence

Job summary

Jaymel Airconditioning is seeking a Service Coordinator to join a fast-paced, close-knit team in Adelaide. You will schedule a team of technicians, liaise with clients, suppliers and managers, and ensure compliance with licensing and inductions.

Reporting to the General Manager, this role supports exemplary customer service standards and requires strong administrative skills and attention to detail to keep projects moving smoothly.

Qualifications

• Proven time management and organisational abilities.
• Excellent written and verbal communication skills.
• Strong attention to detail in administrative tasks.
• Solid administrative and procedural capabilities.
• Customer service excellence in a fast-paced environment.

Responsibilities

• Handle inbound/outbound calls to clients, suppliers and technicians.
• Liaise with clientele and coordinate with Project and Service Managers on scheduling.
• Coordinate staff licensing, inductions and regulatory requirements.
• Perform general administrative duties.

Skills

Time management

Communication

Attention to detail

Administrative skills

Customer service

Job description

About the company

Jaymel Airconditioning is a proud industry leader in South Australia, providing commercial services for all business types with their experienced team of engineers, technicians and estimators. With a wide range of diverse clients, they use superior products and knowledge to create cutting-edge design solutions, as well as supporting charities and local communities.

About the role

With continuing rapid growth, an opportunity now presents for a Service Coordinator to join their expanding and close-knit team. Reporting to the General Manager, you will be responsible for scheduling a team of technicians while working in a fast-paced, dynamic environment. This is a critical position in the business, upholding Jaymel's exemplary customer service standards that are highly regarded in the industry.

Duties

• Inbound and outbound call from clients, suppliers and technicians
• Liaise with clientele
• Liaise with Project and Service Managers regarding scheduling of projects
• Coordinate with staff regarding licensing, inductions and legislative requirements
• Perform administrative duties

Skills & experience

• Effective time management and organisation skills
• Excellent written and verbal communication skills
• Thorough attention to detail
• Strong administrative and procedural skills
• Excellent customer service skills

Culture & benefits

• Stable 61-year history
• Brand new modern office located in the northeastern suburbs
• Social and hardworking team
• Staff acknowledged for their efforts and are empowered to make decisions
• Vibrant and supportive culture

Reference number: JO-2610-12139
Profession:Administration and Office SupportAdministrative Assistants