Service Coordination Specialist - Fire/Electrical

Work Initiatives; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

Grosvenor Engineering Group in Loganholme is seeking a Service Coordinator - Fire/Electrical to join our team. You will manage daily administration, scheduling work and liaising with clients and technicians to keep projects on track.

This role focuses on invoicing, work orders, subcontractor administration and monthly reporting, with training provided. Graduates are encouraged to apply; strong communication and MS Office skills are valued.

Qualifications

• Previous experience in a customer service based role.
• Exposure to the service industry is a plus but not essential.
• Confident with technology and able to navigate in-house systems including MS Word, Excel and Outlook.
• Willingness to learn with excellent communication skills.
• Strong time management and attention to detail.
• Positive, proactive, customer-focused approach.
• Graduates encouraged to apply; training provided for the right candidate.

Responsibilities

• Manage daily administration activities i.e. scheduling work, managing client calls and purchase orders.
• Maintain client portals, generate invoicing and work orders to meet client KPIs.
• Coordinate subcontractor administration and assist with monthly reporting.
• Manage inbound calls from clients and technicians.

Skills

Customer service

Communication

Time management

Adaptability

Tools

MS Word

MS Excel

MS Outlook

Job description

Grosvenor Engineering Group in Loganholme is seeking a Service Coordinator - Fire/Electrical to join our team. You will manage daily administration, scheduling work and liaising with clients and technicians to keep projects on track.

This role focuses on invoicing, work orders, subcontractor administration and monthly reporting, with training provided. Graduates are encouraged to apply; strong communication and MS Office skills are valued.