Service Co-Ordinator

Safetech Pty Ltd; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

Safetech Pty Ltd is seeking a Service Co-Ordinator to support our customers and ensure smooth service delivery from our Mount Waverley team. You will act as the vital link between customers, service teams and operations, helping maintain our high standards of service excellence.

This full-time role requires proven scheduling experience, excellent communication, and the ability to manage multiple hands-on tasks with attention to detail.

Qualifications

• Proven experience in scheduling and managing multiple jobs simultaneously.

Skills

Scheduling & multi-tasking

Proactive attitude

Strong communication

Problem solving

Learning ability

MS Office

Time management

Organisation

Verbal & written communication

Purchase orders & work orders

Tools

SAP

Job description

Safetech Pty Ltd is a customer-focused organisation dedicated to delivering reliable, innovative solutions to our clients. With a commitment to service excellence and customer satisfaction, we have built a strong reputation in our industry. Our team is passionate about helping customers and working together to achieve our goals. We believe in fostering a positive workplace culture where employees are supported, valued, and empowered to make a difference.

About the role

Safetech Pty Ltd is seeking a Service Co-Ordinator to join our team. This is a full-time position based in Mount Waverley, VIC. As a Service Co-Ordinator, you will play a vital role in supporting our customers and ensuring the smooth delivery of our services. You will be the essential link between our customers, our service teams, and our operations, helping to maintain the high standards of service excellence that Safetech is known for.

What You’ll Bring

• Proven experience in scheduling and managing multiple jobs simultaneously
• A proactive, can-do attitude in a fast-paced environment
• Strong communication skills to ensure exceptional customer service through regular updates and interactions
• Ability to proactively seek solutions and demonstrate sound judgement.
• Willingness to learn the technical aspects of our products and services
• Proficiency in Microsoft Word, Excel, and Outlook
• Excellent time management and multitasking abilities
• Highly organised with strong attention to detail and process orientation
• Clear and professional verbal and written communication
• Experience with purchase orders and work order coordination

Bonus Skills (Highly Desirable)

• Knowledge of workplace safety compliance and process documentation
• Background in construction or trade services
• Experience in project coordination and planning
• Familiarity with SAP or similar ERP system.