Service Automation Lead: People, Tech & Delivery

Spectrum Automation Pty. Ltd.; Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive remuneration

Leadership development

Collaborative culture

Job summary

Spectrum Automation Pty. Ltd. in Melbourne is seeking a Service Automation Team Lead to guide and develop our Automation Service team. You’ll set clear expectations, build capability, and foster a culture of accountability, collaboration and continuous improvement.

This hands-on leadership role coordinates a fast-moving service workload across breakdowns, maintenance, shutdowns and project work, while providing credible technical support and client liaison.

Qualifications

• Experienced automation professional who has moved into leadership and developing people.
• Strong practical experience in industrial automation and control systems.
• Proven ability to coach, set expectations and give feedback.

Responsibilities

• Lead, mentor and develop a team of automation technicians and field service engineers.
• Set clear expectations and drive accountability and continuous improvement.
• Manage workloads across breakdowns, maintenance, shutdowns and project work.
• Escalate and resolve complex automation/controls issues for clients.
• Build client relationships and communicate priorities, risks and outcomes.
• Support quoting, scoping and identify follow-up works.

Skills

Leadership

Industrial automation

Team development

Client communication

Troubleshooting control systems

Safety & quality

Education

A-Grade Electrical Licence

Tools

SCADA

HMI

PLC

Industrial networks

Job description

Spectrum Automation Pty. Ltd. in Melbourne is seeking a Service Automation Team Lead to guide and develop our Automation Service team. You’ll set clear expectations, build capability, and foster a culture of accountability, collaboration and continuous improvement.

This hands-on leadership role coordinates a fast-moving service workload across breakdowns, maintenance, shutdowns and project work, while providing credible technical support and client liaison.