Automation Team Lead - Service

Spectrum Automation Pty. Ltd.; Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive remuneration

Leadership development

Collaborative culture

Job summary

Spectrum Automation Pty. Ltd. in Melbourne is seeking a Service Automation Team Lead to guide and develop our Automation Service team. You’ll set clear expectations, build capability, and foster a culture of accountability, collaboration and continuous improvement.

This hands-on leadership role coordinates a fast-moving service workload across breakdowns, maintenance, shutdowns and project work, while providing credible technical support and client liaison.

Qualifications

• Experienced automation professional who has moved into leadership and developing people.
• Strong practical experience in industrial automation and control systems.
• Proven ability to coach, set expectations and give feedback.

Responsibilities

• Lead, mentor and develop a team of automation technicians and field service engineers.
• Set clear expectations and drive accountability and continuous improvement.
• Manage workloads across breakdowns, maintenance, shutdowns and project work.
• Escalate and resolve complex automation/controls issues for clients.
• Build client relationships and communicate priorities, risks and outcomes.
• Support quoting, scoping and identify follow-up works.

Skills

Leadership

Industrial automation

Team development

Client communication

Troubleshooting control systems

Safety & quality

Education

A-Grade Electrical Licence

Tools

SCADA

HMI

PLC

Industrial networks

Job description

Lead from the front. Develop people. Stay technical.

Spectrum Automation has spent more than 30 years delivering intelligent automation, control and industrial electrical solutions across Australia. We partner with leading manufacturers and industrial operators to improve reliability, productivity and performance through smart engineering and innovative automation systems.

About the role

We’re looking for a Service Automation Team Lead to lead and develop our Melbourne Automation Service team. You’ll set clear expectations, build capability and accountability, and create a culture where people communicate, collaborate and deliver.

This is a hands‑on leadership role. You’ll coordinate a fast‑moving service workload across reactive breakdowns, planned maintenance, shutdown support and small‑to‑medium automation works, while providing credible technical support when the team needs it. As a key point of contact for clients, you’ll make sure expectations are clear and the team delivers a responsive, high‑quality service.

What you’ll be doing

• Leading, mentoring and developing a team of automation technicians and field service engineers
• Setting clear expectations and building a culture of accountability, collaboration and continuous improvement
• Running regular one‑on‑ones, giving constructive feedback and supporting individual development plans
• Coordinating workloads and priorities across breakdowns, maintenance, shutdowns and project work
• Monitoring team utilisation, productivity and delivery performance
• Acting as the senior escalation point for complex automation and control system issues
• Building strong client relationships and communicating clearly on priorities, risks and outcomes
• Supporting quoting and scoping, and identifying follow‑up works and improvement opportunities

About you

You’re an experienced automation professional who has moved into leadership, and developing people is the part of the job you genuinely enjoy. You’ll bring:

• A current A‑Grade Electrical Licence
• Proven experience leading, coaching and developing technical teams
• Confidence setting expectations, managing performance and holding constructive conversations
• Strong practical experience in industrial automation, including PLC, SCADA, HMI and industrial communication systems
• Hands‑on experience with breakdowns, fault‑finding, maintenance and commissioning in live industrial environments
• The technical depth to troubleshoot complex control system issues when the team escalates
• Strong client communication and stakeholder management skills
• Commercial awareness, including scoping, quoting or delivering service works and automation projects
• A strong commitment to safety, quality and continuous improvement

What’s on offer

• A genuine leadership role with the chance to shape a growing technical service team
• A balance of people leadership, service coordination and hands‑on automation
• Exposure to a broad range of clients, industries and automation technologies
• Varied, technically challenging work
• Competitive remuneration based on experience
• Ongoing leadership and professional development
• A supportive, values‑driven culture focused on collaboration and continuous improvement