Service Administrator – Branch Operations & Support

Toyota Material Handling Australia Pty; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Paid parental leave

Family events

Health & wellbeing program

Employee assistance program

Officeworks discounts

Toyota Insurance discounts

Employee referral program

Job summary

Toyota Material Handling Australia (TMHA) is Australia’s leading forklift company, owned by Toyota Industries Corporation. The Service Administrator role based in Moorebank NSW supports the Branch Manager and field service activities.

This permanent position is 5 days per week at Moorebank, Sydney, with a focus on processing orders, invoicing, supplier payments and reporting. TMHA offers growth, training, and an Employee Assistance Program.

Qualifications

• Certificate III in Business Administration preferred.
• At least 3 years of previous experience in an administrative role.
• Experience with MS Office Suite including Excel, PowerPoint and Word.
• Experience with Movex (M3) ERP system, SAP or similar.

Responsibilities

• Process service orders and customer invoices generated by Field Service activities.
• Respond to and resolve service enquiries from internal and external customers.
• Complete specific monthly fixed-price service invoicing.
• Process supplier invoices for payment approval.
• Ensure branch operations reporting requirements are completed timely.
• Maintain integrity of PM service contract maintenance.
• Adhere to IMS policies and update as needed by the service team.
• Assist with service-related duties requested by the Branch Manager to support growth.

Skills

Administrative experience

Customer service

Communication

Interpersonal skills

Education

Certificate III in Business Administration

Tools

Movex (M3) ERP

SAP

Microsoft Excel

PowerPoint

Word

Job description

Toyota Material Handling Australia (TMHA) is Australia’s leading forklift company, owned by Toyota Industries Corporation. The Service Administrator role based in Moorebank NSW supports the Branch Manager and field service activities.

This permanent position is 5 days per week at Moorebank, Sydney, with a focus on processing orders, invoicing, supplier payments and reporting. TMHA offers growth, training, and an Employee Assistance Program.