Service Administrator

AJ Baker & Sons Pty Ltd; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay rates

Company uniform

Employee Assistance Program (EAP)

Annual Leave Loading

Annual Salary Reviews

Onsite Parking

Job summary

AJ Baker & Sons is seeking a dedicated Service Administrator to join the Adelaide Service Department on a permanent full-time basis. You will manage service call admin, allocate resources, and coordinate maintenance activities to ensure smooth operations.

Ideal candidates have 3–5 years of administrative experience, strong MS Office skills, and a full Australian work rights. A valid driver's license is essential for site-based duties and field coordination.

Qualifications

• Minimum 3–5 years of administrative experience.
• Service coordination experience is advantageous.
• Ability to multitask and schedule maintenances promptly.
• High attention to detail and accurate data entry.

Responsibilities

• Receive, log and invoice service calls.
• Assign service mechanics to calls and scheduled maintenance.
• Coordinate and entry of time sheets.
• Prepare and receipting of purchase orders.
• Support in all areas of the service department.

Skills

Service coordination

Multitasking

Attention to detail

Microsoft Office

Driver's license

Tools

Microsoft Office

Job description

AJ Baker & Sons are a fourth generation, family owned company, established in 1920 with branches throughout Australia. Located in WA, SA, NSW, VIC & QLD, we specialise in; supply, installation, service and maintenance of commercial refrigeration and air conditioning for supermarkets and other commercial businesses.

AJ Baker & Sons are seeking an enthusiastic, reliable, suitably qualified and experienced Service Administrator to join the Adelaide Service Department team on a permanent fulltime basis. You will be responsible for managing administrative functions within the service department, including service call management, resource allocation, and coordination of maintenance activities.

You will be responsible for:

• Receiving, logging and invoicing of service calls
• Allocation of service mechanics to service calls, and scheduled maintenances
• Coordination, calculation & data entry of time sheets
• Preparing & receipting purchase orders
• Coordinate and assist in all areas of the service department

To be a successful candidate, you will possess:

• Minimum of 3-5 years of administrative experience
• Service Coordination experience advantageous
• Ability to multitask & schedule maintenances promptly
• High attention to detail
• Intermediate skills in Microsoft Office applications
• Full unrestricted driver's license is essential
• Permanent rights to work in Australia

What AJ Baker & Sons can offer you?

• Competitive pay rates
• Company uniform
• Access to our Employee Assistance Program (EAP)
• Annual Leave Loading
• Annual Salary Reviews
• Onsite Parking