Service Admin & Client Support Specialist

Cummins Inc; Darwin; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Onsite parking

Employee Assistance Program

Paid Parental leave (Conditions apply)

Discounts with PC software/hardware &

Job summary

The Cummins Inc. Darwin office is seeking a proactive Customer Service Administrator to support field service operations and supplier invoicing. You will manage accounts payable tasks, mail, scheduling, and compliance administration while delivering reliable service to our established customers.

You will coordinate training, maintain technician records, and liaise with internal teams with strong verbal and written communication, a positive attitude, and a customer-first mindset.

Qualifications

• Experience in customer service, administration, or service support.
• Strong organisational skills to manage priorities in a fast-paced environment.
• Proficient computer skills; MS Office; training on internal systems will be provided.
• Excellent communication and interpersonal skills to build relationships.
• Proactive problem-solving with a commitment to delivering exceptional service.

Responsibilities

• Handle supplier invoicing, accounts payable, mail management, and scheduling services.
• Answer phone calls and ensure safety compliance admin (JSOs).
• Support service supervisor with day-to-day workload and account issues.
• Provide world-class service to established customer base.
• Arrange training and maintain accurate technician records.
• Utilize strong verbal and written communication with a proactive attitude.
• Maintain a heavily customer-focused approach.

Skills

Customer service

Administration

Organisational skills

Communication

Microsoft Office

Tools

Microsoft Office

Job description

The Cummins Inc. Darwin office is seeking a proactive Customer Service Administrator to support field service operations and supplier invoicing. You will manage accounts payable tasks, mail, scheduling, and compliance administration while delivering reliable service to our established customers.

You will coordinate training, maintain technician records, and liaise with internal teams with strong verbal and written communication, a positive attitude, and a customer-first mindset.