Senior Windows Engineer — IT Systems & Automation

Orro Group; Adelaide, Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Orro Group is seeking an IT support professional to provide day-to-day assistance and ensure staff have access to required systems, devices, and accounts. You will gain exposure to Microsoft 365, Intune, AI and automation while contributing to ongoing improvements.

You will work from Adelaide or Sydney with full work rights. The role offers hands-on experience across a broad technology stack and collaboration with IT professionals.

Qualifications

• Provide first-line IT support across the business.
• Experience administering Microsoft 365 users, groups, mailboxes and MFA.
• Familiar with endpoint management and device provisioning.

Responsibilities

• Providing first-line IT support across the business, troubleshooting issues and escalating where required
• Administering Microsoft 365, including users, groups, mailboxes, MFA, Intune and mobile devices
• Monitoring and managing endpoints through NinjaOne, including patching, alerts and remote support
• Setting up and decommissioning laptops, phones and other IT equipment
• Maintaining accurate IT asset records
• Managing IT requirements for employee onboarding and offboarding, including accounts, devices, licences and system access
• Developing practical user guides and knowledge articles for common IT queries
• Supporting continuous improvement across systems, processes, AI and automation

Skills

IT support

Microsoft 365

Intune

MFA

Endpoint management

Troubleshooting

Tools

NinjaOne

Job description

Orro Group is seeking an IT support professional to provide day-to-day assistance and ensure staff have access to required systems, devices, and accounts. You will gain exposure to Microsoft 365, Intune, AI and automation while contributing to ongoing improvements.

You will work from Adelaide or Sydney with full work rights. The role offers hands-on experience across a broad technology stack and collaboration with IT professionals.