Senior Warehouse Operations Lead — 3PL & Client Liaison

The Career Meister; Melbourne; On-site; AUD 115,000 - 120,000; Full time

Job summary

Career Meister in Melbourne seeks a Senior Manager – Operations to lead a 3PL warehouse operation in Laverton North. You’ll oversee a team of about 24 FTE across morning and afternoon shifts, manage receiving, inventory, picking, packing, ecommerce fulfilment and dispatch, and drive client KPIs.

The role reports to the National Logistics Manager and Warehouse Manager, staying close to the floor and acting as the client’s main operational contact.

Qualifications

• Substantial experience leading warehouse or 3PL operations with daily performance responsibility.
• Track record of delivering client KPIs, SLAs and productivity targets.
• Experience coaching supervisors or frontline leaders.

Responsibilities

• Lead daily operations across receiving, inventory, picking, packing, e-commerce fulfilment and dispatch.
• Deliver client KPIs and SLAs, including DIFOT, order accuracy, inventory integrity and turnaround.
• Plan labour across shifts and coach supervisors to build leadership depth.
• Act as client’s main operational contact, including audits and reviews.
• Use WMS and data to fix recurring issues while maintaining WHS and CoR compliance.

Skills

Leadership and coaching

Warehouse/3PL operations

Client KPI delivery

WMS knowledge

RF scanning

WH&S and CoR awareness

People development

Labour planning

Tools

WMS

RF scanning

Job description

Career Meister in Melbourne seeks a Senior Manager – Operations to lead a 3PL warehouse operation in Laverton North. You’ll oversee a team of about 24 FTE across morning and afternoon shifts, manage receiving, inventory, picking, packing, ecommerce fulfilment and dispatch, and drive client KPIs.

The role reports to the National Logistics Manager and Warehouse Manager, staying close to the floor and acting as the client’s main operational contact.