Senior Venue Manager: Team Leadership & Service

Public House Management Group; Sydney; Sur place; AUD 90 000 - 120 000; Plein temps

Résumé du poste

Public House Management Group is seeking a Senior Venue Manager for the Royal Hotel Paddington, NSW. You will act as 2IC, leading a great team to drive customer service, sales and staff development.

Ideal candidates have at least 2 years in a similar role, with strong leadership, a hands-on approach and knowledge of gaming and liquor legislation. Join a venue focused on community engagement and operational excellence.

Qualifications

• Minimum of 2 years experience in a similar role.
• Strong leadership with a hands-on approach to staff development.
• Customer service, sales and staff training come naturally.
• Understanding of gaming and liquor legislation is preferred.

Responsabilités

• Team management and training.
• Venue compliance.
• Stock control and management.
• Security management.
• Policy & procedure development and compliance.
• Engage with the local community.
• Ensure the team delivers excellent customer service.
• Venue audits and cost control.
• Recruitment and retention of staff.
• Entertainment, lighting and atmosphere.
• Continuous improvement in operations and service.

Connaissances

Team leadership

Customer service

Staff training

Sales

Staff development

Description du poste

Public House Management Group is seeking a Senior Venue Manager for the Royal Hotel Paddington, NSW. You will act as 2IC, leading a great team to drive customer service, sales and staff development.

Ideal candidates have at least 2 years in a similar role, with strong leadership, a hands-on approach and knowledge of gaming and liquor legislation. Join a venue focused on community engagement and operational excellence.