Senior UX/UI Designer for Trade eCommerce & Apps

Oxworks; Brisbane; On-site; AUD 65,000 - 115,000; Full time

Job summary

Oxworks seeks a UX/UI Designer to make us the cleanest, simplest and easiest business in our category to buy from. You’ll own the experience behind every customer-facing digital platform—the websites, Trade App and self-serve Kiosk—working mobile-first for Trade customers.

You’ll research, map, prototype and design journeys that drive our next stage of eCommerce growth, collaborating with our E-Commerce Developer, SEO Content Specialist and IT Projects Officer.

Qualifications

• 3+ years' commercial UX/UI experience with research-led, mobile-first eCommerce or app work.
• Advanced in Figma, including components, auto layout and interactive prototyping.
• Experience running user research and usability testing and turning findings into design decisions.
• Designed complex eCommerce functionality such as search, checkout, accounts or calculators.
• Strong information architecture, interaction and visual design skills.
• Understands HTML/CSS, and works closely with developers; familiar with GA4/Hotjar/Clarity and A/B testing.

Responsibilities

• Plan and run customer research, including interviews, observations, surveys and usability testing.
• Map end-to-end journeys across websites, Trade App, Kiosk and branches to remove friction.
• Produce user flows, wireframes, high-fidelity mockups and interactive prototypes in Figma.
• Design priority features: faster checkout, saved items, orders, and 2-hour Click & Collect.
• Design mobile-first search that returns right products, accessories and quantities.
• Redesign calculators and create new configurators and tools as part of a custom tool program.
• Shape experiences for tiered Trade loyalty and app onboarding; build and maintain design system.
• Hand over specs and work with E-Commerce Developer through build/testing.
• Use analytics and A/B tests to measure impact on conversion and repeat purchasing.

Skills

UX/UI design

Figma

User research

Mobile-first design

Ecommerce

Tools

Figma

Job description

Oxworks seeks a UX/UI Designer to make us the cleanest, simplest and easiest business in our category to buy from. You’ll own the experience behind every customer-facing digital platform—the websites, Trade App and self-serve Kiosk—working mobile-first for Trade customers.

You’ll research, map, prototype and design journeys that drive our next stage of eCommerce growth, collaborating with our E-Commerce Developer, SEO Content Specialist and IT Projects Officer.