Senior Training Officer Custodial Operations, Queensland Corrective Services

Queensland Government; Toowoomba Regional; On-site; AUD 90,000 - 120,000; Full time

Job summary

Queensland Corrective Services in Toowoomba, Australia is seeking a Senior Training Officer Custodial Operations to lead the delivery of competency-based training and assessments for custodial staff. You will design and deliver entry-level training in Correctional Practices, applying adult learning principles to ensure effective knowledge transfer.

The role requires strong facilitation skills, high presentation ability, and capacity to work under pressure with travel to alternate locations if

Qualifications

• Current Certificate III in Correctional Practice
• Current Certificate IV in Training & Assessment or skill set, or ability to attain such certificate
• There may be instances where the incumbent will be required to work hours outside the normal work hours, undertake travel to other locations, or temporarily work from an alternate location.

Responsibilities

• Deliver competency-based training and assessments for custodial staff.
• Design and deliver Entry Level Training and Correctional Practices competencies.
• Apply adult learning principles to training design and delivery.
• Facilitate engaging sessions and manage diverse groups of adult learners.
• Work under pressure, meet deadlines and collaborate in a team environment.

Skills

Training delivery

Corrections industry knowledge

Entry Level Training

Adult learning principles

Conflict resolution

Presentation skills

Facilitation for diverse learners

Work under pressure

Written and oral communication

Negotiation of priorities

Education

Certificate III in Correctional Practice

Certificate IV in Training & Assessment

Enterprise Trainer Assessor Skill Set

Job description

• Experience in the delivery of competency-based training and assessment.
• Experience in and a detailed understanding of the operations of the corrections industry particularly those related to the operations of a correctional centre.
• Knowledge and skills to deliver and assess staff in Entry Level Training and Correctional Practices competencies and assessments.
• Knowledge of adult learning principles and the ability to apply those in the design and delivery of training.
• Conflict resolution and problem solving skills to deal with trainee custodial officers whilst conducting entry level training.
• Excellent presentation skills with the ability to think on your feet when facilitating.
• Confident facilitator with demonstrated capability to successfully engage a diverse audience of adult learners to help cement knowledge transfer and application.
• Demonstrated ability to work under pressure, meet tight deadlines and work in a team environment.
• Highly developed written and oral communication skills to ensure training programs and delivery of those programs is designed for the target audience.
• Demonstrated skills in negotiating service delivery priorities, deadlines, and resources.

Other conditions and requirements:

• Current Certificate III in Correctional Practice
• Current Certificate IV in Training & Assessment or skill set, or ability to attain such certificate (The successful applicant will to be required to successfully complete Enterprise Trainer Assessor Skill Set).
• There may be instances where the incumbent will be required to work hours outside the normal work hours, undertake travel to other locations, or temporarily work from an alternate location.

Applications to remain current for 12 months.

Senior Training Officer Custodial Operations, Queensland Corrective Services • Toowoomba, Australia