Senior Teams Voice Architect (Phone & SBC)

Accenture PLC; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Job summary

Avanade in Melbourne is seeking a Teams Voice Architect / Senior Engineer to design, build and implement Microsoft Teams Phone solutions, including PSTN connectivity, Direct Routing, Operator Connect, and SBC integration for large enterprise environments.

You will lead voice routing, numbering, security, and resilience, coordinate with client networks and identity teams, and drive production rollout and documentation.

Qualifications

• Experience designing Teams Phone solutions for large enterprises.
• Knowledge of PSTN connectivity, Direct Routing, Operator Connect and SBC integration.
• Proficiency in voice routing, numbering, dial plans and telephony policies.

Responsibilities

• Lead design and implementation of Microsoft Teams Phone services.
• Design PSTN connectivity using Operator Connect, Direct Routing, and SBCs.
• Define voice routing, numbering plans, and telephony policies.

Skills

Microsoft Teams Phone

Teams Voice Architecture

Operator Connect

Direct Routing

Session Border Controller (SBC)

PSTN Connectivity

Dial Plans

Voice Routing

Audio Conferencing

Microsoft Entra ID

Unified Communications Design

VoIP and SIP Technologies

Security & Compliance

Network Troubleshooting

Enterprise Voice Migration

Technical Design & Governance

Job description

Avanade in Melbourne is seeking a Teams Voice Architect / Senior Engineer to design, build and implement Microsoft Teams Phone solutions, including PSTN connectivity, Direct Routing, Operator Connect, and SBC integration for large enterprise environments.

You will lead voice routing, numbering, security, and resilience, coordinate with client networks and identity teams, and drive production rollout and documentation.