Senior Cloud Voice Architect: AI-Driven Telephony Solutions

4Twenty Consulting; Sydney; Vor Ort; AUD 180.000 - 240.000; Vollzeit

Zusammenfassung

4Twenty Consulting is seeking a Senior Cloud Voice Architect to design and deliver cloud-based voice solutions for global customers from Sydney. You will lead across solution architecture, pre-sales, product development, integration and hands-on troubleshooting, shaping how Voice AI capabilities are introduced into the platform.

The role offers genuine technical ownership, direct customer exposure and opportunities to influence roadmap and engineering improvements in a fast-moving startup

Qualifikationen

• 8+ years of experience across telecommunications, cloud voice engineering or solution architecture.
• Deep technical expertise in SIP, WebRTC, SIP trunking, SBCs and call routing.
• Experience designing, integrating and troubleshooting cloud-based voice platforms.
• Exposure to carrier interconnection, contact centre platforms or unified communications environments.

Aufgaben

• Architect cloud voice solutions: design scalable, reliable voice infrastructure across SIP, WebRTC, SBCs, cloud telephony and carrier networks.
• Own technical solution design: partner with customers, sales teams and technology partners to understand requirements and develop practical solutions.
• Drive Voice AI innovation: evaluate and integrate conversational AI agents, speech-to-text, text-to-speech and emerging voice automation technologies.
• Solve complex technical challenges: troubleshoot SIP signalling, media, routing, interoperability and connectivity issues.
• Build and integrate: develop scripts, APIs, proof-of-concepts and internal tools that improve platform capabilities and operational efficiency.
• Influence product development: work with internal engineering and product teams to identify opportunities, shape the roadmap and bring new ideas to market.
• Support critical customer environments: collaborate with operations teams on complex issues, including participation in a shared support rotation.

Kenntnisse

SIP

WebRTC

SBCs

Call routing

Linux

Networking

APIs

Scripting

Tools

Asterisk

FreeSWITCH

Kamailio

OpenSIPS

AWS

Azure

CI/CD tools

Jobbeschreibung

4Twenty Consulting is seeking a Senior Cloud Voice Architect to design and deliver cloud-based voice solutions for global customers from Sydney. You will lead across solution architecture, pre-sales, product development, integration and hands-on troubleshooting, shaping how Voice AI capabilities are introduced into the platform.

The role offers genuine technical ownership, direct customer exposure and opportunities to influence roadmap and engineering improvements in a fast-moving startup