Senior Team Leader

Families, Seniors, Disability Services and Child Safety; Cairns Regional; On-site; AUD 90,000 - 120,000; Full time

Job summary

Families, Seniors, Disability Services and Child Safety – Cairns QLD seeks a Senior Team Leader to guide a team delivering high-quality child protection services, including assessment, intervention, casework and case management.

You will allocate tasks, develop responsive service strategies, and collaborate with agencies to support children, young people and families. The role emphasizes training, quality assurance and strategic leadership within a multidisciplinary framework.

Qualifications

• Experience leading multidisciplinary teams.
• Knowledge of legislation and practice guidelines in child protection.
• Ability to develop service responses and coordinate with stakeholders.
• Experience in staff training and development.
• Commitment to cross-sector collaboration and service quality.

Responsibilities

• Provide leadership and management of staff to deliver quality child protection service delivery.
• Allocate, prioritise and perform work tasks in accordance with policy and practice guidelines.
• Develop appropriate service responses to meet identified needs of clients and communities.
• Identify training needs and advise on development of training programs.
• Develop enduring service delivery partnerships to enhance cross-sector collaboration.
• Foster a culture of frontline service delivery, teamwork and professional ethics.
• Participate as a member of the Management Team and in quality assurance reviews of the work group.

Skills

Staff leadership

Strategic planning

Interagency collaboration

Quality assurance

People management

Job description

Families, Seniors, Disability Services and Child Safety – Cairns QLD

Senior Team Leaders provide leadership to and management of a team of professional and operational staff to ensure the delivery of high-quality child protection services that includes assessment, intervention, casework and case management in accordance with legislation and practice guidelines to children, young people, families and communities serviced by the workgroup. This is achieved by a collaborative integrated multi-disciplinary team (that may include representation from other agencies).

As a Senior Team Leader you will:

• Provide leadership and management of staff to deliver quality child protection service delivery consistent with legislation, departmental policies, practice guidelines and statutory responsibilities and in accordance with best practice Human Resource principles.
• Allocate, prioritise and perform work tasks in accordance with departmental policy, the Framework for Practice, practice guidelines and statutory, financial and administrative delegations.
• In conjunction with the Manager, develop appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community, public and non-government sectors and service providers.
• Identify training needs and collaborate with the relevant training and development specialists in defining the training gap, to enable content development and implementation. Provide advice to the relevant training and development specialists in the region regarding your evaluation of appropriate programs that support quality service delivery'
• Develop enduring service delivery partnerships to enhance cross-sector collaboration, and support staff attendance at training and development and the delivery and co-ordination of local child protection services.
• Foster a culture and philosophy of frontline service delivery, cooperation, teamwork, high quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's vision, values and priorities.
• Actively participate as a member of the Management Team and in quality assurance reviews of the work group.

Applications to remain current for 12 months.