Senior Team Leader

Queensland Government; Cairns Regional; On-site; AUD 90,000 - 110,000; Full time

Job summary

Queensland Government seeks a Senior Team Leader to oversee a professional and operational team delivering child protection services, including assessment, intervention and casework. You will work with a multi-disciplinary group to ensure outcomes align with legislation, guidelines and departmental priorities.

You will lead on staff development, performance management and service planning, coordinating with managers to deliver timely, high-quality services to children, young people, families and

Qualifications

• Leadership and management of staff to deliver quality child protection services.
• Identify training needs and define programs to support service delivery.
• Develop service responses to meet client needs, including families and communities.

Responsibilities

• Lead a team to deliver assessment, intervention and case management.
• Allocate, prioritise and perform work tasks per policy and delegations.
• Develop enduring partnerships to enhance cross-sector collaboration.
• Participate in management team and quality assurance reviews.

Skills

Leadership

Staff management

Service delivery planning

Training needs analysis

Cross-sector collaboration

Job description

Senior Team Leaders provide leadership to and management of a team of professional and operational staff to ensure the delivery of high-quality child protection services that includes assessment, intervention, casework and case management in accordance with legislation and practice guidelines to children, young people, families and communities serviced by the workgroup. This is achieved by a collaborative integrated multi-disciplinary team (that may include representation from other agencies).

As a Senior Team Leader You Will

• Provide leadership and management of staff to deliver quality child protection service delivery consistent with legislation, departmental policies, practice guidelines and statutory responsibilities and in accordance with best practice Human Resource principles.
• Allocate, prioritise and perform work tasks in accordance with departmental policy, the Framework for Practice, practice guidelines and statutory, financial and administrative delegations.
• In conjunction with the Manager, develop appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community, public and non-government sectors and service providers.
• Identify training needs and collaborate with the relevant training and development specialists in defining the training gap, to enable content development and implementation. Provide advice to the relevant training and development specialists in the region regarding your evaluation of appropriate programs that support quality service delivery'
• Develop enduring service delivery partnerships to enhance cross-sector collaboration, and support staff attendance at training and development and the delivery and co-ordination of local child protection services.
• Foster a culture and philosophy of frontline service delivery, cooperation, teamwork, high quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's vision, values and priorities.
• Actively participate as a member of the Management Team and in quality assurance reviews of the work group.

Occupational group

Community Care