Senior Manager - NFBC

Anglicare North Queensland; Cairns Regional; On-site; AUD 150,000 - 190,000; Full time

Job summary

Anglicare North Queensland is seeking a dynamic Senior Manager to lead the Cairns and Tablelands Non-Family Based Care teams. This full-time managerial role focuses on guiding services to children and young people in residential and supported living settings, across multiple sites in Far North Queensland.

You will uphold values, ensure compliance with legislation and reporting obligations, and drive workforce recruitment, rostering and staff development while managing budgets and contracts.

Qualifications

• Tertiary qualification in Community Services or related discipline.
• Direct experience in residential care, child safety or reunification.
• Knowledge of Non-Family Based Care sector and safeguarding legislation.
• Experience supervising staff and incident management in 24/7 settings.
• Proven ability to lead multi-site operations and manage budgets.
• Strong administration, data analysis and ICT skills.
• Commitment to diversity, inclusion and First Nations engagement.
• Current Blue Card and National Criminal History Check.
• Valid QLD driver?s licence and willingness to roster on-call.
• Willingness to travel locally.

Responsibilities

• Lead multi-site NFBC operations across Cairns and Tablelands.
• Ensure services are integrated, compliant and outcome-focused.
• Provide supervision, training and staff development.
• Oversee budgets, contracts and recruitment.

Skills

Residential care

Child safety

Staff supervision

Budget management

Data analytics

Stakeholder advocacy

Diversity & reconciliation

Leadership

Education

Tertiary qualification in Community Services / Social Sciences

Job description

Anglicare North Queensland Limited is seeking a dynamic and experienced Senior Manager to join our Cairns and Tablelands Non-Family Based Care Teams. As part of the NFBC department, you will play a pivotal role in leading and managing our services to make a positive impact on the lives of children and young people. This full-time managerial position offers an exciting opportunity for a dedicated professional to showcase their leadership skills and drive meaningful change. If you are passionate about making a difference and thrive in a challenging yet rewarding environment, we invite you to apply and be part of our dedicated team.

As a Senior Manager you will uphold values and lead with kindness, contribute to an inclusive just and productive organisational culture and be accountable for the performance of designated service clusters, projects and initiatives. You will ensure services are integrated, contemporary and compliant with legislative, contractual, quality assurance, risk management, cultural safety, safeguarding and reporting obligations. Your strategic capabilities, professional insights and practice wisdom will guide Team priorities, empower direct reports, strengthen operations and optimise service impact. You will lead multi-site Non-Family Based Care operations across the Cairns and Tablelands sub-regions of Far North Queensland; ensure our workforce is effectively resourced and that responsive, child centred and trauma informed care, practical support and appropriate supervision is provided for children and young people (including sibling groups) on child protection orders living in our 24/7 residential and supported independent living services.

• Tertiary qualifications in Community Services / Social Sciences or related discipline
• Extensive direct experience working in residential care, child safety and or family reunification
• Contemporary knowledge of the Non-Family Based Care sector and Child Safety system and associated legislation, licensing requirements, safeguarding obligations, contracted provider responsibilities and service standards
• Demonstrated capabilities in staff supervision, team development and incident management within 24/7 residential care, child safety and or family reunification environments
• Strong record of leading complex multi-site operations and managing budgets, facilities, contract deliverables and implementing significant workforce recruitment, rostering, development and retention initiatives
• Advanced administration, data analysis and reporting skills and aptitude for using contemporary ICT equipment and systems
• Demonstrated collaboration, negotiation and advocacy skills combine with a genuine interest in providing quality care, creating opportunities and optimising outcomes for children and young people on child protection orders
• Commitment to diversity, inclusion, reconciliation and closing the gap objectives and experience working with First Nations people, organisations and communities
• Evidence of qualifications
• Satisfactory outcome of a current (less than 3 months old) National Criminal History Check
• Blue Card (QLD working with children card)
• LCS2 (child safety screening check)
• QLD drivers' licence 'Class C' or interstate equivalent
• Ability (and willingness) to participate in a rostered (shared) 24/7 On Call system
• Required to transport clients and or to visit clients in their place of residence or within another out of office setting
• Out of hours work may be required from time to time
• Ability (and willingness) to undertake local area / regional travel