Senior Support Worker - Complex Care - NDIS SIL

Soteria; Brisbane; Presencial; AUD 39.000 - 52.000; Jornada completa

Descripción de la vacante

Soteria Independent Living is seeking a Senior Support Worker in Brisbane to lead a 24/7 SIL home, supporting a participant with high-intensity complex needs. The role blends hands-on care with mentoring a small team to ensure PBSP adherence and safe, compassionate support.

Ideal candidates have 2–3 years’ experience with NDIS participants in SIL settings, and certifications in Disability or related fields. You will drive coordination, documentation, and compliance across shifts.

Formación

• 2–3 years of experience supporting NDIS participants with high complex behaviours in SIL.
• Certificate III or IV in Disability, Mental Health, Community Services, or related field.
• Experience implementing Positive Behaviour Support Plans and managing regulated restrictive practices.

Responsabilidades

• Deliver complex care and de-escalate behaviours with a trauma-informed approach.
• Manual handling and driving a client-specific van.
• Implement PBSP consistently and model strategies to the team.
• Lead and mentor a small team on the floor during shifts.
• Oversee shift and house coordination including meals, medication logs, and daily records.
• Collaborate with Team Leader and external care team members as needed.
• Ensure compliance with NDIS Quality and Safeguards Commission standards and document incidents.
• Maintain WHS compliance and follow WHS policies.

Conocimientos

Trauma-informed

Leadership

Mentoring

Team coordination

PBSP

Manual handling

Educación

Certificate III in Disability

Certificate IV in Disability / Mental Health / Community Services

Descripción del empleo

Senior Support Worker - Complex Care - NDIS SIL

We are seeking an experienced and resilient Senior Support Worker to lead a specialised team in a 24/7 SIL home. You will be supporting a participant with high-intensity complex behavioural and psychosocial needs.

This is a hands-on leadership role. You will balance direct support delivery with mentoring a small team of support workers, ensuring the consistent delivery of the participant's Positive Behaviour Support Plan (PBSP).

Key Responsibilities

• Complex Care Delivery: Provide specialised, trauma-informed support to a participant with complex restrictive practices and high-risk behaviours.
• Manual handling and driving of a client specific van
• PBSP Implementation: Consistently apply, monitor, and role-model the strategies outlined in the client’s Positive Behaviour Support Plan to de-escalate behaviours of concern.
• Team Leadership & Mentoring: Act as the senior worker on the floor, providing guidance, debriefing, and on-the-job training to support staff.
• Shift & House Coordination: Oversee the day-to-day running of the household, including meal planning, medication administration, and maintaining daily logs.
• Stakeholder Collaboration: Work closely with the Team Leader and, at times, external care team members
• Compliance: Enforce NDIS Quality and Safeguards Commission standards, documenting incidents and restrictive practice usage accurately.
• WHS management: ensure all WHS policies and processes are followed

Requirements & Qualifications

• Experience: Minimum 2–3 years of experience supporting NDIS participants with high complex behaviours, dual diagnoses, or forensic backgrounds within a SIL environment.
• Qualifications: Certificate III or IV in Disability, Mental Health, Community Services, or a related field.
• PBSP Knowledge: Demonstrated experience implementing Positive Behaviour Support Plans and managing regulated restrictive practices.
• Leadership Skills: Proven ability to lead, motivate, and mentor a team during high-pressure situations.

About us

Soteria Independent Living provides quality group homes and supported independent living arrangements to people who require any level of support. We pride ourselves on catering to the individual needs of people with a range of disabilities and crafting homes where people can enjoy a fulfilling life. We aim to make sure each of our residents feels included, safe and happy.

Next Step

Check out our main website,www.soteria-il.com.au, to understand more about our business and how we operate.