Senior Supervisor

Global 360; Sydney; On-site; AUD 86,000 - 105,000; Full time

Benefits offered by this job

Company vehicle & tools

Career growth opportunities

Modern restoration technology

Supportive management

Job summary

Global 360 is seeking a Senior Supervisor – Restoration to lead field operations in Sydney, Northmead. You will manage end-to-end water, fire, mould, and storm restoration projects, mentor technicians, and ensure safety and quality per IICRC standards.

Enjoy a base salary of $95,000 plus super, a company vehicle and tools, and clear career progression as the business expands across the eastern seaboard.

Qualifications

• Proven experience in property restoration or closely related industries.
• IICRC Accreditations are highly regarded.
• Construction White Card and a valid, clean driver's licence are essential.
• Current Working with Children Check or ability to obtain one.
• Ability to manage competing priorities in a high‑pressure environment while keeping a team motivated.
• Intermediate Microsoft Office skills and comfort utilizing digital job logging systems.
• Proactive work ethic and desire to deliver exceptional service to clients going through a tough time.

Responsibilities

• Lead and coordinate restoration projects across water, fire, mould, and storm damage.
• Complete site assessments, moisture mapping, and restoration planning.
• Carry out water extraction, structural drying, smoke/soot removal, and mould remediation.
• Provide daily leadership and mentorship to Technicians, Labourers, and Contractors.
• Ensure safety and compliance with IICRC standards and company procedures.
• Manage job records, moisture readings, photos, and insurance paperwork.
• Liaise with customers, insurers, subcontractors, and internal teams throughout the project lifecycle.

Skills

Leadership

Customer focus

Tech savvy

Safety awareness

Communication

Education

IICRC Accreditations

Tools

MS Office

Job logging systems

Job description

About the Role

As the Senior Supervisor – Restoration (internally known as Senior Technician), you will be the driving force of our Sydney field operation sbased in Northmead. This is a hands‑on project leadership role where you will manage and execute end‑to‑end restoration projects involving water, fire, mould, and storm damage. You will ensure all field activities are delivered safely and in strict alignment with IICRC standards, while providing vital mentorship and technical direction to junior technicians and contractors.

What We Offer

• Financial Reward: $95,000 base + super + company vehicle & tools of the trade.
• Stability & Growth: Join a respected, rapidly growing company with a strong presence across the eastern seaboard.
• Culture & Support: Work within a positive, rewarding team environment with guidance from highly experienced managers.
• Modern Equipment: Access to up‑to‑date restoration technology and systems to make your job easier.
• Career Advancement: Genuine pathways to progress your career as the business expands.

Key Duties & Responsibilities

• Project Leadership: Lead and coordinate restoration projects across water, fire, mould, and storm damage.
• Site Assessments: Complete site assessments, moisture mapping, and develop accurate restoration plans and scopes.
• Hands‑on Delivery: Carry out and oversee water extraction, structural drying, smoke/soot removal, and mould remediation.
• Team Mentorship: Provide daily leadership, technical guidance, and support to Technicians, Labourers, and Contractors.
• Compliance & Safety: Ensure all works are completed safely, efficiently, and in line with IICRC standards and company procedures.
• Documentation: Manage job records, moisture readings, photos, and insurance‑related paperwork.
• Stakeholder Management: Liaise professionally with customers, insurers, subcontractors, and internal teams throughout the project life cycle.

The Client

Our Client is a premier Australian restoration company providing specialist services across residential and commercial properties. We have built a formidable reputation around quality workmanship, rapid responsive service, and a practical, customer‑focused approach. Because we are growing, we look after our people and offer real opportunities to build a long‑term career.

What You Bring (Key Selection Criteria)

• Industry Experience: Proven experience in property restoration or closely related industries.
• Qualifications: IICRC Accreditations are highly regarded.
• Compliance: Construction White Card and a Valid, clean driver’s licence are essential.
• Safety: A current Working with Children Check (or the ability to obtain one).
• Leadership Skills: Ability to manage competing priorities in a high‑pressure environment while keeping a team motivated.
• Tech Savvy: Intermediate Microsoft Office skills and comfort utilizing digital job logging systems.
• Customer Focus: A proactive work ethic and a genuine desire to deliver exceptional service to clients going through a tough time.

Additional information

• $95k + Super + Vehicle & Tools provided
• Lead exciting, high‑impact projects across Sydney
• Strong pipeline of work with clear career progression paths

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