Senior Restoration Technician | Insurance Repairs

Johns Lyng Group; Brisbane; Presencial; AUD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle

Phone and fuel card

Employee Assistance Program

Descripción de la vacante

Johns Lyng Group is seeking a Senior Restoration Technician for our insurance repairs division in Murarrie, Brisbane. The role supports restoration projects across Brisbane and surrounds, assessing damage from water, fire, mould, and other hazards, and performing practical mitigation and restoration work on-site.

Reporting to the Delivery Manager, this field-based position combines hands-on site tasks with equipment management, safety, and precise documentation.

Formación

• White Card and Blue Card required or willingness to obtain
• IICRC Water Restoration Technician certification preferred
• Experience in restoration, remediation or specialist cleaning highly regarded
• Willingness to participate in shared after-hours and weekend on-call roster
• Attention to detail and ability to work safely with industry tools

Responsabilidades

• Attend homes and businesses to assess damage and determine restoration response
• Complete water extraction, drying, mould remediation and other mitigation tasks
• Install, monitor and remove restoration equipment
• Maintain clear communication with customers, insurers and project teams
• Document work with photographs, schedules and forms
• Identify hazards, complete risk assessments and follow safety requirements
• Record equipment usage and escalate changes to scope of works
• Maintain company vehicles, tools and equipment in good condition

Conocimientos

White Card

Blue Card

IICRC Water Restoration Technician

Descripción del empleo

Senior Restoration Technician | Insurance Repairs

Located in Murarrie, this role supports restoration projects across Brisbane and surrounding areas. You will visit homes and businesses affected by water, fire, mould and other forms of property damage to assess the damage, carry out practical mitigation and restoration work, and set up and monitor specialist equipment. You will also maintain clear communication with customers to ensure they feel supported and informed at every stage of the restoration journey.

Reporting to the Delivery Manager, this primarily field-based role combines practical site work with equipment management, site safety and accurate job documentation. It would suit an experienced Restoration Technician or someone from a construction, property maintenance, facilities services, specialist cleaning or emergency response background who is interested in developing a meaningful career within the insurance building and restoration industry.

Training and industry courses will be tailored to your existing knowledge, with support from experienced leaders and opportunities to strengthen your capability in water damage restoration, structural drying, fire and smoke restoration, mould remediation and specialist cleaning.

Key Responsibilities

Attend homes and businesses to assess damage and determine the required restoration response

Complete water extraction, structural drying, fire and smoke restoration, mould remediation, specialist cleaning and other mitigation works

Install, monitor and remove specialist drying and restoration equipment

Maintain clear communication with customers, insurers and internal project teams

Complete site photographs, assessments, damage schedules, authority forms, timesheets and other required documentation

Identify site hazards, complete risk assessments and follow all Work Health and Safety requirements

Record equipment and consumables accurately, identify additional damage and elevate changes to the scope of works

Maintain company vehicles, tools and equipment in a clean, safe and serviceable condition

The Company

Positioned as one of Australia’s leading insurance builders, Johns Lyng Group delivers high‑quality insurance building and restoration services nationwide. Our reputation is built on quality, reliability and exceptional customer outcomes, supported by a high‑performance culture. As part of the broader Johns Lyng Group, Restorx provides specialist property restoration and disaster recovery services. Our teams work closely with customers, insurers and project stakeholders to respond quickly, limit further damage and help return affected properties to a safe condition.

What’s on Offer

A competitive salary package aligned with your experience

A fully maintained company vehicle, phone, fuel card and all specialist tools/equipment provided

Access to structured systems, clear processes and strong operational support

Access to a comprehensive Employee Assistance Program

Genuine opportunities for career progression within a growing national organisation

Access to exclusive employee benefits, including health, finance and superannuation offers, and a range of retail discounts through our partner network

Could This Be You?

We are looking for a reliable individual who enjoys practical work, communicates clearly and takes pride in providing a high standard of service. To be successful in this role, you will need:

Previous experience in restoration, remediation or specialist cleaning is highly regarded

Alternatively, experience in construction, property maintenance, facilities services or emergency response would provide a strong foundation

Availability to participate in a shared, rotating after‑hours and weekend on‑call roster

A White Card, Blue Card and IICRC Water Restoration Technician certification (or willingness to obtain)

A practical approach, sound judgement and the ability to work safely

Strong organisational skills and attention to detail, with confidence using Microsoft Office and a willingness to learn industry‑specific systems

Johns Lyng Group is an equal opportunity employer and takes pride in our inclusive and diverse work environment. As a culturally aware business, we strongly encourage applications from Aboriginal and/or Torres Strait Islander people and people of all backgrounds, ages and abilities. We value the unique perspectives that a diverse team brings to our projects and communities.

Please note: The successful candidate must have the right to work in Australia and be prepared to undergo a pre‑employment medical examination and criminal background check where required.