Senior Restoration Technician

Remeed; Townsville City; On-site; AUD 70,000 - 90,000; Full time

Job summary

Remeed is seeking a Senior Restoration Technician to lead hands-on restoration work across water, fire, mould and storm damage. You’ll perform water extraction, drying, smoke and mould remediation on various sites, assess damage using moisture maps, and mentor field teams while ensuring safety and compliance.

You will oversee documentation and coordinate with clients, insurers, and partners, ensuring efficient project delivery and adherence to IICRC and OH&S standards.

Qualifications

• Proven experience in restoration or related industries.
• IICRC certifications highly regarded
• Strong leadership skills with the ability to mentor and guide field teams
• Excellent communication, stakeholder management, and problem-solving skills
• Physically capable of working in demanding site environments
• Full driver’s licence, White Card, Working with Children Check
• Additional certifications such as EWP are advantageous

Responsibilities

• Perform restoration services including water extraction, structural drying, smoke & soot removal, and mould remediation
• Conduct site assessments and develop restoration plans using moisture mapping and restoration software
• Communicate with clients, insurers, subcontractors, and internal teams to provide progress updates and ensure satisfaction
• Supervise, mentor, and support technicians, labourers, and contractors to ensure safe and efficient project delivery
• Maintain compliance with IICRC standards, OH&S requirements, and company procedures
• Prepare and maintain accurate documentation including job records, site reports, and insurance paperwork

Skills

Leadership

Communication

Problem-solving

Site safety

Moisture mapping

Tools

Moisture mapping software

Job description

Creating healthier buildings and safer environments.

About Us

Remeed Solutions is a trusted provider of property restoration services, helping homes and businesses recover from water, fire, mould and storm damage. Working closely with insurers, brokers, property owners and industry partners, we deliver professional restoration solutions that minimise disruption and restore properties quickly and safely.

With a growing presence across Australia’s eastern seaboard, our experienced team is committed to delivering reliable outcomes and exceptional customer service. At Remeed, we focus on creating healthier buildings through sustainable, client-centred restoration practices while supporting our clients when they need it most.

About the Role

As aSenior Restoration Technician, you will carry out hands‑on restoration work across water, fire, mould and storm damage, including water extraction, structural drying, smoke & soot cleaning, and mould remediation. Working across a variety of sites across NSW, you will assess damage, use moisture mapping tools and restoration equipment, and complete all works safely and in line with IICRC and OH&S standards.

You will be responsible for maintaining equipment, documenting works accurately, and supporting efficient project delivery while building your skills across a range of restoration services. This role serves as a 2IC to the Lead Technician during peek periods where you will also oversee daily operations and contractors.

Key Responsibilities

• Perform restoration services including water extraction, structural drying, smoke & soot removal, and mould remediation
• Conduct site assessments and develop restoration plans using moisture mapping and restoration software
• Communicate with clients, insurers, subcontractors, and internal teams to provide progress updates and ensure satisfaction
• Supervise, mentor, and support technicians, labourers, and contractors to ensure safe and efficient project delivery
• Maintain compliance with IICRC standards, OH&S requirements, and company procedures
• Prepare and maintain accurate documentation including job records, site reports, and insurance paperwork

About You

• Proven experience in restoration or related industries
• IICRC certifications highly regarded
• Strong leadership skills with the ability to mentor and guide field teams
• Excellent communication, stakeholder management, and problem‑solving skills
• Physically capable of working in demanding site environments
• Full driver’s licence, White Card, Working with Children Crim History Check –
• Additional certifications such as EWP are advantageous

Why Join Us?

• Purpose & Impact–Be part of a purpose-driven organisation helping people rebuild and recover after unexpected events, making a real difference to individuals, families and communities.
• Supportive Team Culture– Our employee‑led Culture Club helps bring our people together through social events, team activities and celebrations throughout the year including our national Christmas party.
• Rewards & Recognition– We celebrate our people through our Values Champion Program, including quarterly and annual awards.
• Career Growth & Development–As our business continues to grow, so do the opportunities for our people. Develop your skills, explore new career pathways across the organisation, and take part in our“Day in the Life”program to gain insight into different roles within the group.
• Health & Wellbeing–Access confidential support through our Employee Assistance Program (EAP) and participate in wellbeing initiatives like our annual wellness competition.
• Financial & Lifestyle Perks– Enjoy earned wage access, retail discounts with leading brands, exclusive offers with partners like Virgin Australia, Medibank, AHM, Booking.com and Engie, plus discounted gift cards and cashback cards across thousands of retailers.
• Travel & Holiday Benefits– Plan your next getaway with 1000 Mile Travel, our corporate travel partner, offering tailored holiday planning and a $50 voucher on your first booking.