Senior Student Administration & Graduation Specialist

Griffith University; Gold Coast City; On-site; AUD 82,000 - 92,000; Full time

Job summary

Griffith University is seeking a Senior Student Administration Officer to deliver high-quality administrative support to students throughout their academic journey, from enrolment to graduation.

You will manage complex student records, assess applications, verify graduation eligibility, and contribute to continuous improvement of Student Administration. A dynamic environment with multiple locations offers opportunities across campuses.

Qualifications

• Experience in student administration within a tertiary education environment.
• Understanding of academic policies, program structures, credit transfer rules, and degree requirements.
• Ability to assess and process complex applications (credit transfers, cross-institutional studies, program variations).
• Strong communication and interpersonal skills with students, faculty and staff.

Responsibilities

• Manage complex student administration issues and provide expert advice on enrolment, progression and graduation.
• Assess and process applications such as credit transfers, cross-institutional studies, degree variations and course substitutions.
• Verify students' eligibility to graduate and coordinate with the Graduations Office.
• Support activities across recruitment to graduation to enhance the student journey.
• Contribute to delivery and continuous improvement of Student Administration functions.
• Support third-party student administration functions.

Job description

Griffith University is seeking a Senior Student Administration Officer to deliver high-quality administrative support to students throughout their academic journey, from enrolment to graduation.

You will manage complex student records, assess applications, verify graduation eligibility, and contribute to continuous improvement of Student Administration. A dynamic environment with multiple locations offers opportunities across campuses.