Senior Student Administration Officer

Griffith International; Gold Coast City; On-site; AUD 82,000 - 92,000; Full time

Benefits offered by this job

17% superannuation

Job summary

Griffith University invites applications for a Senior Student Administration Officer in Student Life's Student and Academic Services team. The role focuses on delivering high-quality administrative support to students from enrolment to graduation, handling complex enrolment, credit transfer, progression, and graduation matters.

You will collaborate with faculties, manage applications, verify graduation eligibility, and contribute to service improvements across multiple campuses in Brisbane and

Qualifications

• Experience in student administration within a tertiary education environment (credit, enrolment, progression, graduation).
• Understanding of academic policies, program structures, credit transfer rules and degree requirements.
• Ability to assess and process complex applications such as credit transfers and cross-institutional studies.

Responsibilities

• Manage complex student administration issues and provide expert advice on enrolment, program variations, progression, and graduation.
• Assess and process applications such as credit transfers, cross-institutional studies, degree variations, and course substitutions.
• Verify eligibility to graduate and coordinate with academic units and the Graduations Office.
• Support the student journey from recruitment through to graduation and contribute to service improvements.

Skills

Student administration

Credit transfers

Enrolment management

Graduation processing

Communication skills

Job description

• Department ID: Student and Academic Services - SMO
• Appointment Type: Continuing

Company Description

Join Student Life's Student and Academic Services team - a caring and supportive environment.

• Continuing, 100% (1.0FTE) Full-time position primarily based at either Brisbane South (Nathan) or Gold Coast.

Job Description

AsSenior Student Administration Officerplay a vital role in delivering high-quality administrative support to students across all stages of their academic journey, helping ensure their success and a seamless experience from enrolment to graduation.

Key responsibilities include:

• Manage complex student administration issues and offer expert advice on matters related to enrolment, program variations, progression, and graduation
• Assess and processing applications such as credit transfers, cross-institutional studies, degree variations, and course substitutions
• Verify students' eligibility to graduate and coordinate with academic elements and the Graduations Office
• Engage in activities that support the student journey from recruitment through to graduation
• Contribute to the delivery and continuous improvement of Student Administration functions
• Support third-party student administration functions

About you

• Demonstrated experience in student administration within a tertiary education environment, particularly in areas such as credit, enrolment, progression, and graduation.
• Thorough understanding of academic policies and procedures, including program structures, credit transfer rules, and degree requirements.
• Demonstrated ability to assess and process complex applications, such as credit transfers, cross-institutional studies, and program variations.
• Strong communication and interpersonal skills, with the ability to interact effectively with students, faculty, and staff.
• Ability to work in a dynamic environment with competing deadlines.
• Demonstrated problem-solving skills and attention to detail
• Strong time management and organizational skills

What we can offer
This is a continuing position, 100% (1.0 FTE) Full-Time position primarily based at either Brisbane South (Nathan) or Gold Coast. As Griffith is a multi-site University you may be required to work across other locations.
Salary Range
The full time equivalent base salary will be HEW Level 5 range $82,415- $92,456per annum + 17% superannuation. The salary including superannuation is in the range $96,426 -$108,174 per annum.

Additional Information

At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page.Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community.Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy .

Griffith is a values-led, inclusive workplace committed to diversity, equity, and social impact.

Our Nathan campus offers a serene environment, with buildings located in the heart of the beautiful Toohey forest.

Our Gold Coast campus (Griffith’s largest) has a vibrant, collaborative work culture combined with outstanding lifestyle benefitsand is co-located with the Gold Coast University Hospital and light rail access. It includes modern facilities such as:

• Griffith Health Centrewith advanced medical and research technologies
• ABusiness School buildingwith a simulated trading room
• The nationalInstitute for Glycomics

Join our friendly, collaborative, and motivated team, where your work truly makes a difference in the lives of our students

Applicants must have Australian working rights. Sponsorship is not available for this position. Successful candidates may be subject to a criminal history check.

Close date: Sunday 15 November 2026,at 11:59pm AEST. All applications must be submitted online.

For further information specifically about this role, please contact Julie Clifford, Manager, Student Administrationvia email:[e-mail]