Senior Stewarding Leader – Luxury Hotel Ops

73N97; Melbourne; On-site; AUD 95,000 - 125,000; Full time

Benefits offered by this job

Staff discount on F&B and hotel rooms

Flexible hours & locations (LifeWorks)

Training programs

Employee wellbeing program

Referral incentives

Global Marriott network

Job summary

The Ritz-Carlton, Melbourne is seeking a Chief Steward to lead the stewarding team and uphold our Gold Standards in a luxury hotel. You will oversee both in-house and outsourced stewarding, ensuring top-tier cleanliness, hygiene, compliance and operational excellence across all outlets.

Based in Melbourne, you will manage inventory, safety protocols (WHS/HACCP), breakage reporting, and staff development, while collaborating with Culinary and Engineering to ensure back-of-house areas are clean,

Qualifications

• Full working rights in Australia.
• Hands-on and proactive leader with prior experience in a Chief Steward or stewarding leadership role.
• Strong knowledge of chemical handling, WHS, HACCP, and foodsafety protocols.
• Exceptional organisational and inventory management skills.
• Ability to lead, coach, and inspire both internal and outsourced team members.
• Calm, solutions-focused, and meticulous with documentation and audits.
• Flexibility to work across varied shifts, including weekends and public holidays.

Responsibilities

• Oversee and coordinate the cleaning of all kitchen areas and equipment in accordance with the hotel’s Food Safety and HACCP standards.
• Supervise in-house/outsourced stewarding team, ensuring alignment with Ritz-Carlton brand standards and operational excellence.
• Maintain accurate inventory and storage of cleaning chemicals, supplies, kitchen consumables, and operating equipment.
• Manage proper storage, tracking and upkeep of kitchen equipment and crockery across outlets.
• Create and manage breakage reports, identify trends, and implement corrective actions to reduce loss.
• Keep thorough records and reports for audit and compliance purposes.
• Champions safe chemical handling, WHS compliance and foodsafety practices within stewarding operations.
• Train, develop, and motivate stewarding team members to deliver excellence with pride and discipline.
• Collaborate with Culinary and Engineering teams to ensure back-of-house areas and equipment are clean and service-ready.
• Orders and manages necessary supplies; ensure workers have supplies, equipment, tools, and uniforms.
• Supervises dishroom shift operations and equipment maintenance.
• Purchases appropriate supplies and manages inventories according to budget.
• Ensure employees maintain required food handling and sanitation certifications.

Skills

Full working rights in Australia

Leadership experience

Chemical handling

WHS

HACCP

Food safety

Inventory management

Team leadership

Documentation

Audits

Shift flexibility

Job description

The Ritz-Carlton, Melbourne is seeking a Chief Steward to lead the stewarding team and uphold our Gold Standards in a luxury hotel. You will oversee both in-house and outsourced stewarding, ensuring top-tier cleanliness, hygiene, compliance and operational excellence across all outlets.

Based in Melbourne, you will manage inventory, safety protocols (WHS/HACCP), breakage reporting, and staff development, while collaborating with Culinary and Engineering to ensure back-of-house areas are clean,