Chief Steward

The Ritz-Carlton; Melbourne; On-site; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Staff discount on F&B and hotel rooms

LifewiththeWorks program

Flexible hours & locations

Sabbatical leave

Paid birthday leave

Training programs

Employee Assistance Program

Referral incentives

Global Marriott network

Equal opportunity employer

Job summary

The Ritz-Carlton, Melbourne invites a hands-on Chief Steward to lead our stewarding team and uphold the Gold Standards across in-house and outsourced operations. You will manage hygiene, HACCP compliance, and audits, coordinate with Culinary and Engineering, and coach staff to deliver flawless service and guest experiences.

Applicants must have full working rights in Australia and a proven track record in luxury hospitality or high-volume dining environments.

Qualifications

• Full working rights in Australia.
• Hands-on and proactive leader with prior Chief Steward or stewarding leadership experience in luxury hotel or high-volume restaurant.
• Strong knowledge of chemical handling, WHS, HACCP and foodsafety protocols.
• Ability to lead, coach and inspire internal and outsourced team members.
• Calm, solutions-focused and meticulous with documentation and audits.

Responsibilities

• Oversee and coordinate the cleaning of all kitchen areas and equipment in line with FoodSafety and HACCP standards.
• Supervise in-house and outsourced stewarding teams, ensuring brand standards and operational excellence.
• Create and manage breakage reports, identify trends, and implement corrective actions to reduce loss.
• Maintain thorough records and reports for audits and inspections.
• Champion safe chemical handling, WHS compliance and foodsafety practices within stewarding operations.
• Train, develop and motivate stewarding team members to deliver excellence with pride.
• Collaborate with Culinary and Engineering teams to ensure back-of-house areas and equipment are clean and service-ready.
• Order and manage supplies; ensure staff have necessary equipment, tools and uniforms.
• Manage all equipment, china, glass and silver; ensure adequate clean supplies.
• Enforce breakdown procedures for banquets, restaurants, room service and staff cafeterias.
• Purchase supplies and manage inventories according to budget.
• Understand budgets, operating statements and payroll progress to assist financial management of the department.
• Schedule staff to meet business demands and track attendance.
• Ensure compliance with all Food & Beverage policies, standards and procedures.

Skills

Leadership

Stewarding leadership

Luxury hotel experience

High-volume restaurant

Chemical handling

WHS

HACCP

Food safety

Team leadership

Coaching

Audit readiness

Tools

HACCP documentation

Job description

Join The Ritz-Carlton, Melbourne as our Chief Steward, where you will lead a dedicated stewarding team that forms the foundation of our world-class culinary and events operation. In Australia’s leading luxury hotel, you will oversee our in-house and outsourced stewarding teams, ensuring the highest standards of cleanliness, hygiene, compliance, and operational excellence are consistently achieved. Set against the backdrop of Melbourne's vibrant dining and hospitality scene, you will play a pivotal role in supporting our Ladies and Gentlemen to deliver seamless service and unforgettable guest experiences, all while upholding The Ritz-Carlton Gold Standards.

Our Ideal Candidate:

FullworkingrightsinAustralia

Ahands-onand proactiveleaderwithprior experienceinaChiefStewardor stewarding leadership rolewithin a luxury hotel or high-volume restaurant

Strongknowledgeof chemicalhandling,WHS,HACCP,andfoodsafety protocols

Abilitytolead,coach,andinspirebothinternalandoutsourcedteammembers

Calm,solutions-focused,andmeticulouswithdocumentationandaudits

JobSummary:

Overseeandcoordinatethecleaningofallkitchenareasandequipmentin accordancewiththehotel’sFoodSafetyandHACCPstandards

Superviseanin-house/outsourcedstewardingteam,ensuringalignmentwith Ritz-Carlton brand standards and operational excellence

Create and manage breakage reports, identify trends, and implement corrective actions to reduce loss

Keepthoroughrecordsandreportsforauditandcompliancepurposes,ensuringreadinessforinternalandexternalinspections

Championsafechemicalhandling,WHScomplianceandfoodsafety practiceswithinstewardingoperations

Train,develop,and motivatestewardingteam members todeliverexcellence with pride and discipline

Collaborate with Culinary and Engineering teams to ensure all back-of-house areas and equipment are clean, functional, and service-ready

Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

Managesallequipment,china,glassand silverand ensuresadequateclean suppliesofeach.

Enforcesproperbreakdownproceduresforbanquets,restaurants,roomservice andemployeecafeteria.

Purchasesappropriatesuppliesandmanageinventoriesaccording to budget.

Comprehendsbudgets,operatingstatementsandpayrollprogressreportsas neededtoassistinthefinancialmanagementofdepartment.

Schedulesemployeestobusinessdemandsandfortracksemployeetimeand attendance.

EnsurescompliancewithallFood&Beveragepolicies,standardsand procedures.

Inspectsupplies, equipment, andwork areas inorderto ensure efficientservice and conformance to standards.

Controlinventoriesoffood,equipment,smallware,andliquor,andreport shortagestodesignatedpersonnel.

Exclusivestaffdiscountsonfoodandbeverageandhotelrooms(includingall propertieswithintheMarriottInternationalgroup)foryou,yourfamilyandfriends

BepartofLifewiththeWorksprogramwhereyoucanenjoyflexibleworking hours&locations,timeofftopursueyourpassionthroughsabbaticalleave,and paid leave during your birthday month

Grow,develop,andprogresswithinternationallyrecognisedtrainingprograms, unlimited strategic development and exciting career opportunities within the Marriott International group

Genuine care for associates’physical, emotional and financial wellbeing through our Employee Assistance Program

OpportunitytoreceiveEmployeeReferralIncentivesandgetpaidforworking with your friend

WorkfortheLargestHotelNetworkintheWorldwhichvaluesequality,diversityand inclusiveness.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.