Chief Steward — Lead Luxury Stewarding Team

The Ritz-Carlton Hotel Company, L.L.C.; Melbourne; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Exclusive staff discounts

Flexible working hours & locations

Training programs

Employee Assistance Program

Referral incentives

Job summary

The Ritz-Carlton, Melbourne invites you to join as Chief Steward, leading a dedicated stewarding team at our luxury hotel. You will oversee in-house and outsourced teams, ensuring peak cleanliness, safety, and operational excellence aligned with The Ritz-Carlton Gold Standards.

Responsibilities include inventory control, budget-aware procurement, and driving HACCP-compliant workflows across kitchens and venues.

Qualifications

• Full working rights in Australia.
• Hands-on and proactive leader with prior Chief Steward or stewarding leadership experience in luxury hotels or high-volume restaurants.
• Strong knowledge of chemical handling, WHS, HACCP, and food safety protocols.
• Exceptional organisational and inventory management skills.
• Ability to lead, coach, and inspire both internal and outsourced team members.
• Calm, solutions-focused and meticulous with documentation and audits.
• Flexibility to work varied shifts, including weekends and public holidays.

Responsibilities

• Oversee cleaning of all kitchen areas and equipment per the hotel’s Food Safety and HACCP standards.
• Supervise in-house and outsourced stewarding teams, aligning with Ritz‑Carlton brand standards.
• Maintain inventory and storage of cleaning chemicals, supplies, and equipment.
• Manage storage, tracking and upkeep of kitchen equipment, crockery, and related items.
• Create breakage reports, identify trends, implement corrective actions to reduce loss.
• Keep thorough records for audits and inspections.
• Champion safe chemical handling and WHS compliance within stewarding operations.
• Train and motivate stewarding team members to deliver excellence with pride.
• Collaborate with Culinary and Engineering to ensure back‑of‑house areas are clean and service-ready.
• Schedule staff and manage payroll administration.

Skills

Chief Steward leadership

Chemical handling

WHS

HACCP

Food safety

Inventory management

Team leadership

Audits & documentation

Job description

The Ritz-Carlton, Melbourne invites you to join as Chief Steward, leading a dedicated stewarding team at our luxury hotel. You will oversee in-house and outsourced teams, ensuring peak cleanliness, safety, and operational excellence aligned with The Ritz-Carlton Gold Standards.

Responsibilities include inventory control, budget-aware procurement, and driving HACCP-compliant workflows across kitchens and venues.